Gm - Delivery Partners

1 month ago

Sydney, Australia Team Global Express Full time

**JOB DESCRIPTION**

**About Team Global Express (formerly Toll)**:
Providing superior customer experiences and operational excellence, Team Global Express is Australia’s largest intermodal logistics provider.

An Australian owned business (established in 1888), we employ over 10,000 employees across over 150 locations. We build unique, innovative and tailored solutions across road, rail, air and sea; providing transport, logistics, and business solutions to customers throughout Australia and New Zealand.

Supported by Allegro Funds (Australia’s largest transformation private equity firm), it’s a really exciting time to be joining TGE. Investment is unprecedented, as we continue to expand our business portfolios.

**Scope & Overall Purpose of the Job**:
The position of the GM Delivery Partners s is responsible for the overall governance of in excess of 1,500 Team Global Express road subcontractor provider relationships to support the direction of the TGE network strategy.

Exercising excellent collaboration and stakeholder management skills across the organisation, this position encompasses responsibility for ensuring consistent sourcing and onboarding arrangements, contractual and commercial terms, and ongoing compliance and communication, and offboarding of subcontractors.

Working with Functional and Divisional operational teams across the TGE network, this position is pivotal to enforcing TGE compliance standards, delivering commercial efficiencies and service reliability, and engaging subcontractors to reinforce TGE safety, cultural and service delivery expectations.

**Primary Duties & Responsibilities**:

- Provide the overall strategic plan for subcontractor engagement, including the development and implementation of a short & long-term subcontractor strategy, in line with Divisional requirements and broader TGE strategy
- Managing the sourcing, selection, onboarding and contract generation and review process for all road subcontractors (other than Courier)
- In conjunction with Divisional leadership teams, o versee subcontractor workforce mix in line with TGE strategy, including approval of all new and replacement subcontractor resources, as well as partnering the business to manage seasonal peaks and troughs and business interruption plans
- In conjunction with Corporate and Divisional teams, review subcontractor commercial terms and incentive programs, including rate negotiation and variations (e.g. fuel surcharges) across TGE
- Manage services provided to TGE by linehaul subcontractors, from national providers to smaller operators, ensuring contactors provide the appropriate service and provide the correct equipment to TGE in a timely manner
- Build and maintain strong relationships with subcontractors to improve operational, customer, cultural and safety performance, including leading national subcontractor forums
- Manage subcontractor education and change management processes across TGE to ensure alignment to TGE strategy (e.g. customer service, policies, safety, technology, communications)
- Reviewing the commercial terms of subcontractor contracts in conjunction with Group Legal and ensure that all commercial reviews and responsibilities are carried out
- Own, govern and maintain the data integrity of contractor details within the Avetta assurance tool and address non-compliance
- In conjunction with Integrated Services pay and pricing governances processes, ensure subcontractor services are being provided in line with the agreed pricing system and rate card
- Manage the investigation process for performance concerns or incidents in relation to Fleet Operator subcontractor performance or compliance
- Generate reporting and business analytics to monitor and control subcontractor activities
- Identify opportunities for improvement in subcontractor management and reporting, and be willing and able to implement new initiatives to improve performance
- Provide commercial insights and recommendations to support tender / bid processes

**Diversity and Inclusion**

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.

As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.

  • Technical GM

    6 days ago

    Sydney, Australia Databricks Full time

    FEQ125R44While candidates in the listed locations are encouraged for this role, we are open to remote candidates in other locations.As a Technical GM, you will lead a leadership team managing technical field practitioners covering the end-to-end Databricks customer journey from Pre-Sales to Go-Live. Your teams will be accountable for driving the...

  • HR Business Partner

    4 weeks ago

    Sydney, Australia Tandem Partners Full time

    Our client is a well-known and established Australian brand seeking an experienced P&C Business Partner to provide and deliver best practice HR solutions and advice across the whole employee life cycle. Reporting directly to the GM of People & Culture, you will play a key role for the management and delivery of HR services with the key focus on performance...

  • HR Business Partner

    4 weeks ago

    Sydney, Australia Tandem Partners Full time

    Well Known and Successful Australian Business - Circa $150K Total Package | Flexible Work Arrangement - 12 Month Maternity Leave Placement Our client is a well-known and established Australian brand seeking an experienced P&C Business Partner to provide and deliver best practice HR solutions and advice across the whole employee life cycle. Reporting...

  • HR Business Partner

    4 weeks ago

    Sydney, Australia Tandem Partners Full time

    Well Known and Successful Australian Business - Circa $150K Total Package | Flexible Work Arrangement - 12 Month Maternity Leave Placement Our client is a well-known and established Australian brand seeking an experienced P&C Business Partner to provide and deliver best practice HR solutions and advice across the whole employee life cycle. Reporting...

  • IT Business Partner

    1 month ago

    Sydney, Australia u&u Recruitment Partners Full time

    **About the Company**: u&u. Greater Western Sydney has been retained by an instantly recognisable global market leader to recruit a IT Business Partner on a permanent basis in their head office located near Blacktown. From humble beginnings, the business has grown into a powerhouse with over 4,000 employees. They boast very low staff turnover due to their...

  • Customer Partner

    1 month ago

    Sydney, Australia Versent Full time

    About the Team Our Growth team at Versent fuel our business growth, customer acquisition, retention and customer success. Here at Versent, we are embarking on our next phase of growth and are looking to hire a new Customer Partner to join our team, based in Sydney. This is a strategic sales role which will focus on a select few customers; and be responsible...

  • Change Business Partner

    4 weeks ago

    Sydney, Australia Bluefin Resources Full time

    Exclusive Opportunities to Bluefin Resources - 12 month contracts, $1100 per day - Work directly with the business onsite, predominately office based assignment The Change Business Partner will be a change leader critical to the implementation and embedment of change activity across the organisation and will use this knowledge to help inform Change...

  • Gm Retail Payment Products

    1 month ago

    Sydney, Australia Australian Payments Plus Full time

    **06th February, 2023**: **The Who**: AP+ brings together BPAY Group, eftpos and NPP into one integrated entity. We’ve created a more efficient and agile payments group, building the competitiveness of Australian domestic payments infrastructure, and delivering significant benefits to Australian consumers and businesses. New products like ConnectID are...

  • Personal Assistant to Gm

    1 week ago

    Sydney, Australia Stockland Full time

    **Supporting GM with a range of administrative and workflow management**: - **Permanent full-time role, hybrid, work/home flexibility**: - **Sydney CBD** We are looking for a highly organised individual. Utilising your PA experience, providing administrative support and high-level coordination of business activities for the General Manager, Investor...

  • Customer Partner

    1 month ago

    Sydney, Australia Versent Full time

    About the Team Our Growth team at Versent fuel our business growth, customer acquisition, retention and customer success. Here at Versent, we are embarking on our next phase of growth and are looking to hire a new Customer Partner to join our team, based in Sydney. This is a strategic sales role which will focus on a select few customers; and be...

  • talent partner

    6 days ago

    Sydney, Australia HR Partners Full time

    job description We're excited to be partnering with an upcoming and rapidly growing tech organisation based in Sydney, currently in search of a seasoned Talent Partner to join their high performing team. Reporting to the Head of Talent, you will provide best-practice talent...

  • HR Business Partner

    4 weeks ago

    Sydney, Australia HR Partners Full time

    We are recruiting a newly created HR Business Partner to collaborate closely with senior stakeholders across the business. Reporting to the APAC HR Director and a dotted line into the local HR Director, your key focus will be translating business strategy into actionable people initiatives while executing the comprehensive HR...

  • HR Partner

    1 month ago

    Sydney, Australia Westpac Group Full time

    **How will I help?** HR Partners at Westpac Group work closely with Heads of HR and senior business leaders to drive value at different stages of the employee life cycle including transformation, culture, employee engagement, reward, inclusion & diversity and organisational change. Reporting into the Head of HR Business Partnering, Technology and CCS, this...

  • Change Delivery Partner

    3 days ago

    Sydney, Australia Bluefin Resources Full time

    Major Program of work - Change Management - Great Company and Team Bluefin has partnered a major Australian based company who is a forward thinking and exciting project base to simplify, modernise and create a more sustainable impact. Projects range from cultural, to IT and impact. As the Change Partner you will sit in the Transformation Office and be part...

  • Partner Delivery Manager

    3 days ago

    Sydney, Australia IAG New Zealand Full time

    Have meaningful impact as a **Partner Delivery Manager.** Join the largest insurance group in Australia and New Zealand. We’re here for you. Are you ready? **YOUR ROLE** We currently have a great opportunity for a Partner Delivery Manager to join the Customer Operations team within the Partners and Platforms business unit in Intermediated Insurance...

  • HR Business Partner

    6 days ago

    Sydney, Australia West Recruitment Full time

    - Headquartered in London | Sydney CBD based- Immediate start | 12 month FTC- Support BU HeadsA unique opportunity to join a global insurance business with offices based in the CBD (Wynyard). The HR Business Partner will support their current workforce in all aspects of HR.Reporting to the CEO and supporting the CFO, COO and GM, you will work closely to...

  • Gm Consumer Strategy

    3 days ago

    Sydney, Australia QBE Full time

    Primary Details Time Type: Full time Worker Type: Employee Providing leadership and driving the growth of insurance business for the company by developing and implementing strategies and plans to maximize profitability through sales achievement and client retention for the Direct Distribution business. The opportunity - Critical role contributing to...

  • Head of Service Delivery

    1 month ago

    Sydney, Australia u&u Recruitment Partners Full time

    **Your New Employer**: u&u. Recruitment Partners has been engaged by a highly reputable and rapidly growing IT Services company to recruit a permanent Head of Service Delivery role. The company has a head office in Parramatta and offer flexible WFH options (3-days work from home). They have approx. 30 employees and support mid-market (20-200 seats) and...

  • Partner (Brisbane, Melbourne, Perth and Sydney)

    1 month ago

    Sydney, Australia Partners in Performance Full time

    Partners in Performance is a global management consulting firm with a focus on human performance and working alongside client partners to make change happen. We’ve got offices in Australia, New Zealand, Africa, North and South America, and the UK and Europe but prefer to spend as little time in them as possible. Instead, we work alongside our clients to...

  • Workforce Transformation Delivery Partner

    3 days ago

    Sydney, Australia Northbridge Recruitment Full time

    Lead High Profile workforce change/complex people and culture programs - HR Bus Partnering Exp, workforce change/complex P&C Projects Exp, ER Exp - Sydney CBD, 6M CONTRACT, $900-$1100 per day - Hybrid / Flex / WFH **THIS IS IT**: Join a dynamic, well-established and growing customer centric company with Huge Transformation initiatives underway. This...