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Technical GM

4 months ago

Sydney, Australia Databricks Full time

FEQ125R44

While candidates in the listed locations are encouraged for this role, we are open to remote candidates in other locations.

As a Technical GM, you will lead a leadership team managing technical field practitioners covering the end-to-end Databricks customer journey from Pre-Sales to Go-Live. Your teams will be accountable for driving the technical/business wins for the Databricks platform as well as accelerating the consumption of the Databricks platform, and driving workloads to production for all customers in your segment. Hiring, coaching, and motivating the team to success will be critical. You will report to the VP, Field Engineering APJ and included in the scope of management and accountability for the Technical GM will be Solution Architects (SA's), Specialist Solution Architects (SSA's), and a new post-Technical Win role called the Delivery Solutions Architects (DSA's). Tight alignment with Sales segmentation and strategy, coupled with resource prioritization and distribution across these three technical roles is paramount to the success of the Technical GM.

The impact you will have:

Build a collaborative culture within a rapid-growth team. Manage and mentor leaders and recruit talent focusing on DEI and resiliency.Rapidly scale the Field Engineering segment team while maintaining a high bar for talent (Hiring vs Target)Drive a consistent, thorough management operating rhythm to review KPI's (pipeline, Use Case progress, POC/POV status, velocity of Win to Production, etc.)Increase SA, SSA, and DSA efficiency in Sales and Consumption cyclesServe as a thought leader, consulting with strategic customer and partner contacts to position the strength of Databricks, the comprehensive solutions strategy, and build trust and credibility in the account.

What we look for:

10+ years experience building and scaling pre-sales and Customer Delivery teamsExperience in scaling and mentoring field and technical teams managing both in-person and remote working modelsExperience working with accounts - from Growth/Net New to Large and Complex accounts generating +$1M ARR.Knowledgeable in AI, and Cloud software models with technical competence in Data Warehousing, Data Engineering, and Analytics/Machine Learning.Experience instituting processes for technical field members to improve operational efficiencyOpen to travel up to 25% per month

Benefits

Private hospital plan and extras coverLife, disability and income protection coverageSuperannuationEquity awardsEnhanced Parental LeavesFitness reimbursementAnnual career development fundHome office & work headphones reimbursementBusiness travel accident insuranceMental wellness resourcesEmployee referral bonus