![House Made Hospitality](https://media.trabajo.org/img/noimg.jpg)
Assistant Venue Leader
4 weeks ago
**HOUSE MADE HOSPITALITY**
House Made Hospitality believes in warm service, great ingredients, beautiful design, a curated ambience, a sense of place, authenticity, doing good, a conscious culture, and heaps of fun.
House Made Hospitality are the creators of Hinchcliff House, a 4-level dining, drinking and entertainment venue in the Sydney CBD, set within a heritage wool store in Circular Quay. Hinchcliff House encompasses Grana Restaurant, Lana Restaurant, Apollonia Bar, Bar Mammoni and Level Two function area.
Also part of the House Made Hospitality are This Way Canteen and the brand new Martinez Restaurant in the Sydney CBD region, The Carrington in Surry Hills and Promenade Bondi and Easy Tiger, located in the popular Bondi Beach area.
Martinez is House Made Hospitality's newest offering, overlooking Sydney harbour with a bright and breezy venue and a French Riviera-inspired menu. Promenade Bondi Beach is located in the old Bondi Pavilion and incorporates formal restaurant dining, an open-aired terrace, bar, cafe and beach kiosk, while the nearby Easy Tiger celebrates the vibrancy of Southeast Asian-style dining.
**ABOUT THE ROLE**
House Made Hospitality is seeking a number of experienced Assistant Venue Leaders to join our management teams at all our venues across Sydney - including Hinchcliff House, Martinez Restaurant & Bar, Easy Tiger and Promenade Bondi.
The Assistant Venue Leader reports to and assists the Venue Leaders and General Managers in looking after the guests, managing the daily operations of the venue and helping to drive the development of the team.
Full Time Salary: $70,000 - $80,000
Responsibilities of this role include:
**General**
- Oversee & manage all areas of the venue & make final decisions on matters of importance for guests & team;
- Ensure positive guest service in all areas, respond to complaints, taking any & all appropriate actions to manage any issues in order to achieve a positive outcome;
- Uphold service standards by being an exemplary member of the team & delivering consistent service excellence;
- Coordinate the weekly rosters & daily team allocations;
- Supervise the daily set up & pack down of the venue, making certain it is executed in a thorough &timely manner;
- Assist in the selection & induction of new team members;
- Liaise with the Venue Leaders on team development & any performance management necessary;
- Coordinate with the Chefs on daily food notes & communicate them to the team;
- Hold daily service briefings to coordinate the team & communicate important information necessary for service;
- Maintain a professional venue image, including venue cleanliness, neat & clean uniforms & appearance standards;
- Enforce sanitary practices for food handling, general cleanliness & maintenance;
- Inspect the venue is ready for service, ensuring stations & bar par levels are stocked up & accurate for the day, adequate quantities of menus & ensuring the floor plan correlates to bookings;
- Manage team breaks & timesheets; and
- Daily cash up & reporting & reconciliations required to balance the takings.
**Food & Beverage**
- Contribute to & facilitate ongoing F&B training of the team;
- Maintain a high quality standard of F&B being delivered to guests;
- Keep F&B menus updated, clean & printed;
- Regularly update F&B notes & allergy matrix;
- Check-in with team members to ensure they keep up-to-date with menu knowledge & frequently test the team;
- Maintain POS buttons to correlate with the menu; and
- Provide guest observations to Chefs & leaders on any issues relating to F&B.
**Financial**
- Drive F&B sales through dedicated guest experiences & assuring the perfect ticket every time;
- Managing daily labour costs appropriate to guest ratio;
- Monitoring stock control & transfers; and
- Contributing to weekly spot checks & monthly beverage stock-takes.
**ABOUT YOU**
To be eligible for this position, you will need to have:
- Qualifications/Training in Hospitality Management;
- At least 3+ years' experience in a similar role;
- Exceptional communication skills;
- A passion for delivering excellent customer service;
- Strong business acumen;
- Excellent organisational & time management skills;
- A driven & results-focused attitude;
- Sound food & beverage knowledge;
- Understanding of marketing & financial principles;
- Strong attention to detail;
- Familiarity with hospitality software programs; and
- Strong leadership, management & motivational skills.
**ABOUT US**
House Made Hospitality is a Sydney-based and globally-inspired hospitality group, with people, quality and care at heart. Our ambition is to build unique concepts that create a sense of place and deliver a great experience. Our focus is on how people feel in our venues. Our culture is consistent with humility, generosity and warmth at its core. Our passion is what we do, and we enjoy every bit of it.
Our venues include Hinchcliff House, Promenade Bondi, This Way Canteen, Easy Tiger, Martine
-
Assistant Venue Leader
2 months ago
Sydney, Australia House Made Hospitality Full time**HOUSE MADE HOSPITALITY** House Made Hospitality believes in warm service, great ingredients, beatiful design, a curated ambience, a sense of place, authenticity, doing good, a conscious culture, and heaps of fun. House Made Hospitality are the creators of Hinchcliff House, a 4-level dining, drinking and entertainment venue in the Sydney CBD, set within a...
-
Assistant Venue Manager The Rook
2 weeks ago
Sydney, Australia Australian Venue Co. Full time**Job no**: 519599 **Work type**: Salaried **Location**: Sydney **Categories**: Venue Management We are looking for a motivated, adaptable Assistant Venue Manager to join the team at The Rook. Located in Sydney's CBD near beautiful Darling Harbor, The Rook Rooftop & Restaurant is a fantastic venue for a manager looking to the next step in their...
-
Assistant Venue Manager Kingsleys
3 weeks ago
Sydney, Australia Australian Venue Co. Full time**Job no**: 516772 **Work type**: Salaried **Location**: Sydney **Categories**: Venue Management Kingsleys Woolloomooloo, located by the harbour on Sydney's iconic Woolloomooloo Finger Wharf, is recruiting a new Assistant Venue Manager. This is an excellent opportunity to work with some of the best in the business! Ranked **#34** in the World's Best...
-
Assistant Venue Manager Little Pearl
4 weeks ago
Sydney, Australia Australian Venue Co. Full time**Job no**: 519242 **Work type**: Salaried **Location**: Sydney **Categories**: Venue Management Little Pearl Bar & Dining is seeking an experienced Assistant Venue Manager to join its already-established team! Located just moments from the beach Little Pearl is the ideal venue to spend your summer working on the Northern Beaches, ocean breeze, beach...
-
Assistant Venue Manager Little Pearl
20 hours ago
Sydney, Australia Australian Venue Co. Full time**Job no**: 519242 **Work type**: Salaried **Location**: Sydney **Categories**: Venue Management Little Pearl Bar & Dining is seeking an experienced Assistant Venue Manager to join its already-established team! Located just moments from the beach Little Pearl is the ideal venue to spend your summer working on the Northern Beaches, ocean breeze, beach...
-
Assistant Venue Manager Kingsleys Sydney
4 weeks ago
Sydney, Australia Australian Venue Co. Full time**Job no**: 519241 **Work type**: Salaried **Location**: Sydney **Categories**: Venue Management Kingsleys Woolloomooloo, located by the harbor on Sydney's iconic Woolloomooloo Finger Wharf, is recruiting a new Assistant Venue Manager. This is an excellent opportunity to work with some of the best in the business! Ranked **#34** in the World's Best...
-
Assistant Venue Manager Kingsleys Sydney
20 hours ago
Sydney, Australia Australian Venue Co. Full time**Job no**: 519241 **Work type**: Salaried **Location**: Sydney **Categories**: Venue Management Kingsleys Woolloomooloo, located by the harbor on Sydney's iconic Woolloomooloo Finger Wharf, is recruiting a new Assistant Venue Manager. This is an excellent opportunity to work with some of the best in the business! Ranked **#34** in the World's Best...
-
Assistant Venue Manager Kingsleys
5 days ago
Sydney, New South Wales, Australia Australian Venue Co. Full timeJob no: 516772Work type: SalariedLocation: SydneyCategories: Venue ManagementKingsleys Woolloomooloo, located by the harbour on Sydney's iconic Woolloomooloo Finger Wharf, is recruiting a new Assistant Venue Manager. This is an excellent opportunity to work with some of the best in the businessRanked #34 in the World's Best Steak Restaurants, join a team...
-
Assistant Venue Manager
2 weeks ago
Sydney, Australia Hinchcliff House Full timeThe Assistant Venue Leader reports to and assists the Venue Leader in looking after the guests, managing the daily operation of the venue, and driving development of the team. Responsibilities include: **General** - Oversee and manage all areas of the venue and make final decisions on matters of importance for guest and team. - Ensure positive guest service...
-
Venue Manager Little Pearl Manly
4 weeks ago
Sydney, Australia Australian Venue Co. Full time**Job no**: 519612 **Work type**: Salaried **Location**: Sydney **Categories**: Venue Management Are you a seasoned leader in the restaurant industry? Our Manly-based venue is on the lookout for a talented Venue Manager with extensive Restauranteur experience to lead our established team! This senior role offers the opportunity to spearhead our Manly...
-
Duty Managers Aus Venue Co Sydney
6 days ago
Sydney, Australia Australian Venue Co. Full timeAustralian Venue Co is looking for some Duty Managers to join our already established venues across Sydney, including Brewdog, Untied and Kingsley's. As a company we are always looking for hospitality's next rising stars to join our family as we grow and internally progress our teams to the next level. Whether you have a flair for mixology, the bustling...
-
Assistant Venue Manager
4 weeks ago
Sydney, Australia The Sporting Globe Bar & Grill Full timeThe Sporting Globe® is a hospitality and sports entertainment brand with a mission to be Australia's most loved sports Bar and Grill. We offer high-quality pub food complemented by a large range of beers, cocktails, and spirits in a welcoming family atmosphere. The venue is complete with a state-of-the-art fit-out, including over 70 screens! The Sporting...
-
Duty Managers Aus Venue Co Sydney
5 days ago
Sydney, New South Wales, Australia Australian Venue Co. Full timeAustralian Venue Co is looking for some Duty Managers to join our already established venues across Sydney, including Brewdog, Untied and Kingsley's. As a company we are always looking for hospitality's next rising stars to join our family as we grow and internally progress our teams to the next level. Whether you have a flair for mixology, the bustling...
-
Assistant Venue Managers
4 weeks ago
Sydney, Australia Programmed Full timeAs the Assistant Venue Manager you will be responsible for the day to day shift operations; the priority of your role is to drive revenue on every shift, manage shift labour and stock controls and ensure your casual team members are motivated to provide the best customer experience all while having fun! Working along your Venue Manager the AVM role is part...
-
Assistant Venue Manager | Education Venue
1 month ago
Sydney, Australia Trippas White Group Full timeAssistant Venue Manager | Education Venue Trippas White Group is a leading hospitality company, which operates from premium locations such as the Sydney Opera House, Centennial Parklands, Roslyn Packer Theatre, Sydney Tower, Royal Botanic Gardens and various educational settings and schools across Australia. We take great care that our services meet the...
-
Assistant Venue Manager | Education Venue
3 weeks ago
Sydney, Australia Trippas White Group Full timeAssistant Venue Manager | Education Venue Trippas White Group is a leading hospitality company, which operates from premium locations such as the Sydney Opera House, Centennial Parklands, Roslyn Packer Theatre, Sydney Tower, Royal Botanic Gardens and various educational settings and schools across Australia. We take great care that our services meet the...
-
Assistant Venue Manager
3 weeks ago
Sydney, Australia The Sporting Globe Full timeThe Sporting Globe® is a hospitality and sports entertainment brand with a mission to be Australia's most loved sports Bar and Grill. The Sporting Globe has been twice voted as the Best Sporting Entertainment Venue by Fox Sports. We have a 4 Pines microbrewery on site, which, combined with our state-of-the-art fit-out situated right on Darling Harbour,...
-
Assistant Venue Manager
5 days ago
Sydney, New South Wales, Australia Trippas White Group Full timeAssistant Venue Manager | Education Venue Trippas White Group is a leading hospitality company, which operates from premium locations such as the Sydney Opera House, Centennial Parklands, Roslyn Packer Theatre, Sydney Tower, Royal Botanic Gardens and various educational settings and schools across Australia. We take great care that our services meet the...
-
Assistant Venue Manager
5 days ago
Sydney, New South Wales, Australia The Sporting Globe Full timeThe Sporting Globe is a hospitality and sports entertainment brand with a mission to be Australia's most loved sports Bar and Grill. The Sporting Globe has been twice voted as the Best Sporting Entertainment Venue by Fox Sports. We have a 4 Pines microbrewery on site, which, combined with our state-of-the-art fit-out situated right on Darling Harbour, makes...
-
Venue Manager
4 weeks ago
Sydney, Australia The Sporting Globe Full timeThe Sporting Globe® is a hospitality and sports entertainment brand with a mission to be Australia's most loved sports Bar and Grill. We offer high-quality pub food complemented by a large range of beers, cocktails, and spirits in a welcoming family atmosphere. Complete with a state-of-the-art fit-out, including over 70 screens! The Sporting Globe King...