Quality, Risk and Compliance Manager

2 months ago

Richmond, Australia Royal Flying Doctor Service (VIC) Full time

About the role

Reporting to the General Manager, Corporate Services, the Manager Quality, Risk & Compliance is responsible for working to continuously enhance the maturity of RFDS VIC’s organisational wide quality, risk and compliance culture.

This role is also responsible for ensuring RFDS VIC fosters and embeds high-quality service standards while meeting obligations and delivering exceptional client experience that is evidence based and outcomes orientated.

Key tasks and accountabilities include:

- Managing a team to effectively deliver a range of quality, risk and compliance activities
- Collaborating with the Clinical Governance Lead and Health Safety & Wellbeing Manager to achieve the highest standards
- Establishing and maintaining operating policies and standards
- Assisting in embedding quality, risk, compliance and clinical safety into RFDS culture
- Preparing documents, reports and advice at Board and Executive level
- Improving robust systems and processes in quality improvement, risk management, incident management and information management

Skills and experience required:

- Demonstrable experience in leading a team fostering quality, risk and compliance practices
- Project and change management skills
- Understanding of quality improvement methodology in a healthcare setting
- Analytical skills using data to make informed decisions
- Proven experience in accreditation, auditing, service review and implementing actions

Why join the Royal Flying Doctor Service:

- Work for Australia’s most reputable charity (11 out of 12 years) and most trusted charity (last 3 years)
- Work for your community helping overcome the burden of distance, enabling care in the community, helping people take control of their own health and overcoming isolation
- Access to salary packaging for all employees
- Supported opportunities to work at different locations across the state.
- Great parental leave benefits

Mandatory requirements:
In line with RFDS Victoria’s mandatory policies, all employees are required to undergo a National Police Clearance, hold a Working with Children Check and have 3
- Covid vaccinations and annual influenza vaccination.

For any questions or a confidential chat, please call David Rogers, People & Culture on 03 8412 0495.

Applications close on Tuesday 10 September 2024 at 5pm.

Previous applicants need not apply.

PBA2

Profession: #Community_Services, #Policy_and_Research, #Program_Coordination_and_Management, #Project_Management
Sector: #Community_Support_Services, #Health_-_General

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