Quality, Risk and Compliance Manager

4 months ago


Richmond, Australia Royal Flying Doctor Service (VIC) Full time

About the role

Reporting to the General Manager, Corporate Services, the Manager Quality, Risk & Compliance is responsible for working to continuously enhance the maturity of RFDS VIC’s organisational wide quality, risk and compliance culture.

This role is also responsible for ensuring RFDS VIC fosters and embeds high-quality service standards while meeting obligations and delivering exceptional client experience that is evidence based and outcomes orientated.

Key tasks and accountabilities include:

- Managing a team to effectively deliver a range of quality, risk and compliance activities
- Collaborating with the Clinical Governance Lead and Health Safety & Wellbeing Manager to achieve the highest standards
- Establishing and maintaining operating policies and standards
- Assisting in embedding quality, risk, compliance and clinical safety into RFDS culture
- Preparing documents, reports and advice at Board and Executive level
- Improving robust systems and processes in quality improvement, risk management, incident management and information management

Skills and experience required:

- Demonstrable experience in leading a team fostering quality, risk and compliance practices
- Project and change management skills
- Understanding of quality improvement methodology in a healthcare setting
- Analytical skills using data to make informed decisions
- Proven experience in accreditation, auditing, service review and implementing actions

Why join the Royal Flying Doctor Service:

- Work for Australia’s most reputable charity (11 out of 12 years) and most trusted charity (last 3 years)
- Work for your community helping overcome the burden of distance, enabling care in the community, helping people take control of their own health and overcoming isolation
- Access to salary packaging for all employees
- Supported opportunities to work at different locations across the state.
- Great parental leave benefits

Mandatory requirements:
In line with RFDS Victoria’s mandatory policies, all employees are required to undergo a National Police Clearance, hold a Working with Children Check and have 3
- Covid vaccinations and annual influenza vaccination.

For any questions or a confidential chat, please call David Rogers, People & Culture on 03 8412 0495.

Applications close on Tuesday 10 September 2024 at 5pm.

Previous applicants need not apply.

PBA2

Profession: #Community_Services, #Policy_and_Research, #Program_Coordination_and_Management, #Project_Management
Sector: #Community_Support_Services, #Health_-_General



  • Richmond, Australia MSI Australia Full time

    Make a difference to the lives of Australians seeking access to our services - Leadership position within national not-for-profit organisation - Located in bright, open office space in Richmond, 3121 **MSI Australia**: We are an independent, non-profit organisation dedicated to ensuring sexual and reproductive health services are equally accessible to all...


  • Richmond, Australia REA Group Full time

    Join a highly engaged, professional and collaborative team- - You will be a key member in driving effective risk management and compliance frameworks for our Financial Services business- - Permanent role based in MelbourneWe're REA REA Group is not your average digital business. From humble beginnings in a garage in Melbourne’s east in 1995, we have grown...


  • Richmond, Australia Berry Street Full time

    **Work options**: Hybrid A mixture of working from home and the office in Richmond, on Wurundjeri Country. This role will also require travel to regional offices and service locations. - Hybrid of WFH and office in Richmond, Wurundjeri Country - Part time (0.8 FTE), permanent - Base $81K pro rata + super and salary packaging **The Opportunity** The...


  • Richmond, Australia McMillan Shakespeare Full time

    With our first participant signed up in October 2016, Plan Partners has rapidly grown to become Australia’s leading expert in NDIS Plan Management and Support Coordination. As well as helping customers bring their NDIS plans to life, we collaborate with service providers, State and Federal Governments, and other important stakeholders to shape the NDIS and...


  • Richmond, Australia Australia Post Full time

    **Help us deliver for Australia** Australia Post is delivering for Australia. From the vehicles we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers, and for our people. We’re moving forward and we want you to come along for the ride. **About the...


  • Richmond, Australia Berry Street Full time

    **Work options**: Hybrid A mixture of working from home and the office in Richmond, on Wurundjeri Country. This role will also require travel to regional offices and service locations. - Work for a NFP organisation that celebrates all cultures and diversity - Generous leave + Salary packaging benefits! - A culture that values and supports professional...


  • Richmond, Australia Grill'd Full time

    **Lead the Quality Charge at Grill’d - Where Flavour Meets Standards** **About Grill'd** Grill'd Healthy Burgers is more than just a burger company - we're in the business of good burgers that do good for people and the planet. We believe that everyone plays a vital role in helping us create a better future, one delicious burger at a time. That's why...


  • Richmond, Australia REA Group Full time

    Join a highly engaged, professional and collaborative team- - Permanent role based in MelbourneWe're REA - REA Group is not your average digital business. From humble beginnings in a garage in Melbourne’s east in 1995, we have grown into a leading global digital business, specialising in property. With bold and ambitious goals, we are changing the way the...


  • Richmond, Australia Superior People Recruitment Full time

    An opportunity has been created for an experienced Quality Assurance Manager with proven success in managing and maintaining a safe quality system in a FMCG environment. This position is responsible for the ongoing quality improvement process by establishing and maintaining policies and documents, driving change and championing continuous improvement through...


  • Richmond, Australia Superior People Recruitment Full time

    An opportunity has been created for an experienced Quality Assurance Manager with proven success in managing and maintaining a safe quality system in a FMCG environment. This position is responsible for the ongoing quality improvement process by establishing and maintaining policies and documents, driving change and championing continuous improvement through...


  • Richmond, Australia CitiPower and Powercor Full time

    **Tech Compliance Officer - No Go Zone**: - Richmond, VIC, AU, 3000**About us**: CitiPower, Powercor and United Energy deliver energy to 1.9 million customers located across 65% of Victoria. These customers include large numbers of households as well as commercial and industrial businesses, world class arts, health and sporting precincts, popular tourism...


  • Richmond, Australia REA Group Full time

    Exciting opportunity to shape future practices in this newly created role- - Join a collaborative team and deliver great employee experiences- - Permanent role based in Melbourne - hybrid working arrangementWe're REA REA Group - is not your average digital business. From humble beginnings in a garage in Melbourne’s east in 1995, we have grown into a...


  • Richmond, Australia Australian Government Full time

    Deputy Director Quality Manager and Technical Assurance - Executive Level 1 - $115,899 - $130,733 + up to 15.4% Superannuation - Richmond - NSW **The Role** Position undertakes the Air Mobility Group Quality Manager (AMG QM) and Technical Assurance role, which is the interface between the regulator/authority (DASA) and the operational units. Responsible...

  • Quality Analyst

    7 months ago


    Richmond, Australia REA Group Full time

    We're REA REA Group is not your average digital business. From humble beginnings in a garage in Melbourne’s east in 1995, we have grown into a leading global digital business, specialising in property. With bold and ambitious goals, we are changing the way the world experiences property. No matter where you're at on your property journey, we're here to...


  • Richmond, Australia Grill'd Full time

    **About Us** Grill’d Healthy Burgers is an innovative, dynamic brand with a simple aim; to make burgers that taste good but are also good for you. Grill’d opened its first restaurant in Hawthorn Victoria in 2004 and now operates with over 140 restaurants across VIC, ACT, NSW, QLD, NT, SA and WA. Our burger revolution is sweeping the nation and have...


  • Richmond, Australia Endeavour Group Full time

    **Company Description** Let’s create a more sociable future together** At Endeavour, we’re totally into what we do. With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it’s what inspires us to dream big, and continue to...


  • Richmond, Australia Makmur Enterprises Pty Ltd Full time

    Makmur Enterprises Pty Ltd is a market leader which produces and imports a wide range of food products that caters for both retailers and foodservices in Australia. Makmur Enterprises Pty Ltd is a privately owned company with high equal opportunities values and boasts a multi cultural workforce. An opportunity has been created for an experienced Quality...


  • Richmond, Australia Pinnacle Drinks Full time

    Company Description Established in 2012, Pinnacle Drinks exclusively partners with winemakers, growers, brewers and distillers to deliver some of the world’s leading brands across the wine, beer and spirits categories. We are proud to be part of the Endeavour Group - Australia's leading retail drinks and hospitality business united around the common...


  • Richmond, Australia Delaware North Full time

    The Opportunity: Delaware North Australia are looking for a highly organised and enthusiastic Food Safety Manager to join our operations team at the iconic Melbourne Cricket Ground. Based on site at the Melbourne Cricket Ground and working closely with the Culinary team, the Food Safety Manager will support the catering operation by overseeing the...


  • Richmond, Australia Mercy Health Full time

    **ABOUT THE ROLE**: - An exciting opportunity is available for a Quality Business Partner to join the Quality and Innovation team for a 12 month part-time maternity leave cover located at Mercy Hospital for Women. The role is responsible for providing support, guidance and expertise to assist the clinical teams with the monitoring, evaluation and continual...