Member Consultant

4 weeks ago

Canberra, Australia Defence Bank Full time

**Introduction**:
About us.
A unique life requires a unique bank.
Defence Bank is a member-owned bank that has been proudly serving the Defence Community for 49 years. With over 28 branches across Australia and our award-winning app, Defence Bank is where our members need us - anywhere, anytime.
The bank provides financial products and services to the Australian Defence Force and its unique community, reinvesting profits for the benefit of our members.
Our branch network and support office teams work collaboratively to offer tailored banking solutions that support the Defence Community throughout their banking journey.
We are a leader in our sector and our people led, technology enabled environment, celebrates the individual talents, personalities, interests and needs of our people.
**Description**:
The opportunity.
This exciting permanent opportunity will have you directly supporting Defence Bank’s purpose, ensuring that our members can count on us.
You will do this by delivering outstanding member service to meet member needs and help them meet their financial goals in a role where no two days are the same. Ultimately, you are the first point of contact in assisting members achieve their financial goals
**Your role will specifically involve**:

- Balancing competing priorities such as answering incoming calls, processing transactions and responding to member queries.
- Proactively promoting Defence Bank to broaden and grow our member base.
- Communicating across all levels of Defence Bank to maintain knowledge and awareness.
- Developing effective working relationships with stakeholders at all levels.

**Skills and Experiences**:
About you.
As someone who connects with people and excels in providing a memorable experience for our members, you are looking for a new challenge and can uncover needs through conversations and provide banking strategies to achieve members goals.
**To be successful in this position, you will have**:

- Experience within a customer facing retail or administrative team or similar.
- High level of organisational and communication skills.
- Ability to multitask and prioritise and seek improvement in the way things are done to reduce member effort.

Demonstrated experience or skills in
- Developing effective relationships with your people leader, peers, and colleagues who may work across various locations.
- Desire to be a high achiever and motivated by hitting targets.
- High school certificate or equivalent.

We count on you. And you can count on us.
**We have a great range of employee benefits including**:

- Corporate wardrobe allowance.
- Support in obtaining your Tier 2 certification and offer ongoing professional development opportunities.
- Savings and discounts across our range of products and services.
- A "Thank you" day - each year our employees receive one additional day of paid leave.
- Access to our internal "reward and recognition" platform - vouchers, discounts, e-cards and much more

Interested? We'd like to hear from you. Click to apply.

  • Member Consultant

    4 weeks ago

    Canberra, Australia Defence Bank Full time

    **Introduction**: We consider it a privilege to serve those who protect us. To deliver on this, we need a team of passionate, dedicated and resilient individuals who are committed to making a difference for our members. We have a great opportunity for a Member Consultant to join our ACT team and help us serve those who protect us. About us. A unique life...

  • Member Consultant

    4 weeks ago

    Canberra, Australia Defence Bank Full time

    **Introduction**: Join a dynamic team at Brindabella Park branch Seeking a customer service professional looking for their next big role Be part of a different kind of banking and make a real different to our members Defence Bank is a member-owned bank, we re-invest our profits into improving products and services for the benefit of our members who include...

  • Member Consultant

    4 weeks ago

    Canberra, Australia Defence Bank Full time

    **Introduction**: We consider it a privilege to serve those who protect us. To deliver on this, we need a team of passionate, dedicated and resilient individuals who are committed to making a difference for our members. We have an opportunity for a Member Consultant to join our team in our Russell branch in ACT. About us. A unique life requires a unique...

  • Member Consultant

    3 weeks ago

    Canberra, Australia Defence Bank Full time

    **Introduction**: We consider it a privilege to serve those who protect us. To deliver on this, we need a team of passionate, dedicated and resilient individuals who are committed to making a difference for our members. We have an opportunity for a Member Consultant to join our team in our Duntroon branch. About us. A unique life requires a unique...

  • Member Education Consultant

    4 days ago

    Canberra, Australia Commonwealth Superannuation Corporation (CSC) Full time

    Posted: 28/02/2025 Closing Date: 14/03/2025 **Job Type**: Permanent - Full Time Location: Canberra Job Category: Banking and Financial Services,Insurance & Superannuation **Your new role** The Member Education Consultant role offers an incredible opportunity to learn, grow, and contribute to our mission of helping members gain the knowledge and...

  • Consultant

    4 weeks ago

    Canberra, Australia Red Hat Software Full time

    **About the job**: The Red Hat Consulting team is looking for a Consultant to join us in Canberra, Australia. In this role, you will guide the on-site delivery and implementation of innovative Red Hat technology. You will focus on delivering quality work that results in a positive customer experience, while building broad and deep technical expertise in one...

  • Managing Consultant

    3 weeks ago

    Canberra, Australia Fujitsu Full time

    About the job Managing Consultant **We are Fujitsu** We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers. **About...

  • Management Consultant

    3 weeks ago

    Canberra, Australia Fujitsu Full time

    About the job Management Consultant **We are Fujitsu** We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our...

  • Consultant

    3 weeks ago

    Canberra, Australia Red Hat Software Full time

    About the job: The Red Hat Consulting team is looking for a Consultant to join us in Canberra, Australia. In this role, you will guide the on-site delivery and implementation of innovative Red Hat technology. You will focus on delivering quality work that results in a positive customer experience, while building broad and deep technical expertise in one or...

  • Member Support Consultant Canberra City

    2 weeks ago

    Canberra, Australia Fitness First Full time

    **About Fitness First**: A globally recognised leader in the fitness sector, **Fitness Fir**s**t** currently operates 51 Australian clubs across New South Wales and Victoria. We believe that fitness inspires people to excel - it takes courage, determination, and dedication. Working with **Fitness First** is more than just a paying job. It's the start of a...

  • Senior Environmental Consultant

    23 hours ago

    Canberra, ACT, Australia Jacobs Engineering Group Inc. Full time

    Senior Environmental ConsultantWe're seeking a Senior Environmental Consultant to lead the delivery of projects in our Contaminated Land Assessment and Remediation Section. As a key member of our team, you will provide technical guidance and mentoring to junior staff while collaborating with other sections to deliver successful project outcomes.Key...

  • Consultant

    4 weeks ago

    Canberra, Australia Fujitsu Full time

    About the job Consultant **Technical Consultant ServiceNow** **We Are Fujitsu** We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society...

  • Sas Consultant

    3 weeks ago

    Canberra, Australia Eagna Consulting Full time

    Leading Data Analytics software vendor - Hybrid working environment - Great dynamic team My client is a leading global software vendor focused on Data Analytics and Machine Learning software and services. Due to winning a number of new projects they are urgently looking for a SAS Consultant to join their team. As the successful SAS Consultant you will be...

  • Finance Consultant

    5 days ago

    Canberra, Australia Synergy Group Full time

    Synergy is one of Canberra’s fastest growing, most dynamic consulting firms, serving federal and territory governments and commercial clients. Synergy’s culture values and empowers the individual to realise success through entrepreneurial opportunities. Due to the Nature of our work, you must be an **Australian Citizen** to apply. **The role** We are...

  • Associate Consultant

    4 weeks ago

    Canberra, Australia Red Hat Software Full time

    **About the job**: The Red Hat Consulting team is looking for an Associate Consultant to join us in Canberra, Australia. In this role, you will guide the on-site delivery and implementation of innovative Red Hat technology. You will focus on delivering quality work that results in a positive customer experience, while building broad and deep technical...

  • Consultant

    3 weeks ago

    Canberra, Australia Red Hat, Inc. Full time

    Job Description Summary The Red Hat Consulting team is looking for a Consultant to join us in Canberra, Australia. In this role, you will guide the on-site delivery and implementation of innovative Red Hat technology. You will focus on delivering quality work that results in a positive customer experience, while building broad and deep technical expertise...

  • Consultant

    3 weeks ago

    Canberra, Australia AECOM Full time

    Company Description **At AECOM, we’re delivering a better world.** We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive. Our clients trust us to bring together the best people, ideas,...

  • Senior Technical Consultant

    4 days ago

    Canberra, ACT, Australia Kubernetes Full time

    Job DescriptionWe are seeking a Senior Consultant to join our Canberra, Australia office. As a member of our team, you will work closely with customers to deliver and implement Red Hat Cloud solutions, including architecture, deployment, and performance optimization.

  • Consultant

    3 weeks ago

    Canberra, Australia AECOM Full time

    At AECOM, we’re delivering a better world. We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive. Our clients trust us to bring together the best people, ideas, technical expertise and...

  • Principal Consultant cloud

    4 weeks ago

    Canberra, Australia Slalom Consulting Full time

    **Slalom**is a purpose-driven consulting company focused on strategy, technology and business transformation. Founded in 2001, we had a simple goal - build a company where people love their work and love their life.As we continue to grow in Australia, we have a responsibility and opportunity to do good in the world. We’re committed to building our business...