Consultant
2 days ago
About the job Consultant
**Technical Consultant ServiceNow**
**We Are Fujitsu**
We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.
**About the role**
The Technical Consultant ServiceNow, is a high-performing member of our consulting team, responsible for delivering exceptional ServiceNow projects and services to clients across the Asia-Pacific region.
Due to the nature of the work, Australian Citizenship is mandatory and hold or be eligible to obtain for Baseline/NV1 security clearance at the later stage.
**Responsibilities and Accountabilities**
- Develop, configure, and customize the ServiceNow platform to meet business requirements.
- Collaborate with cross-functional teams to prioritize and address business needs.
- Explore and test ServiceNow's out-of-the-box capabilities before considering custom builds.
- Write clean, efficient, and maintainable code (JavaScript).
- Conduct code reviews and quality control to ensure maximum efficiency.
- Provide guidance and expertise to support platform growth and development.
- Conduct demonstrations and presentations of ServiceNow solutions to business teams and stakeholders.
- Debug technical issues and develop innovative solutions.
- Produce and execute test cases to maintain software quality.
- Stay updated on emerging ServiceNow trends and technologies.
- Transfer knowledge to team members on ServiceNow administration and development.
**Requirements and Experience**
**Must Have**:
- A degree in IT, Computer Science, or a related field.
- ServiceNow certifications:
- **ServiceNow Certified System Administrator (CSA)**.
- **Certified Implementation Specialist (CIS) ITSM** and **1+ additional CIS certification**.
- **ServiceNow Suite Certified** (e.g., ITSM, HR, or CSM).
- Proven experience delivering high-quality ServiceNow solutions and development.
- Ability to create build documentation, solution designs, and detailed design specifications.
- Strong workshop facilitation skills and experience delivering multiple ServiceNow product line projects.
- Exceptional written and verbal communication skills.
- Current or reinstatable AGSVA Security Baseline / NV1 Clearance is desirable.
**Nice to Have**:
- Additional ServiceNow certifications.
- ITIL Foundation certification.
- 3+ years of successful ServiceNow project delivery.
- A general understanding of ServiceNow licensing.
**Why Fujitsu?**
We are an organization with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity, and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.
- ** We put people first. We believe in the power of diversity to drive innovation and our AWEI (Australian Workplace Equality Index) Gold Employer status, and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.**:
- ** We offer tailored career paths across our global organization to support your professional and personal growth.**:
- ** Our customers trust us. We have an excellent reputation across the region and globally.**:
- ** Best in-class reward and recognition programs flexible work, volunteering leave, and more.**:
- ** We live our values of aspiration, trust, and empathy, all day, every day.**
**Commitment to Diversity, Equity and Inclusion**
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