Hospital Dispensary Team Leader

5 months ago

Sydney, Australia Icon Group Full time

**Pharmacy**

**Sydney**

**Contract or Temp**

**Epic Pharmacy**

**Key Points**:

- **Full-time 12-month contract Hospital Dispensary Pharmacist Team Leader - Equivalent to Grade 2-3.**:

- **Grow and develop your leadership skills in the private hospital sector**:

- **Work for a growing company with plenty of opportunities for growth and great employee benefits**
**_ _**

**The opportunity**:
We have an exciting full-time opportunity for a pharmacist interested in further developing their hospital career. As the Hospital Dispensary Team Leader, you will lead and manage our dynamic hospital dispensary team at the well-renowned and fast-paced Northern Beaches Hospital in Frenchs Forest.

**Key responsibilities**:

- Lead and manage the pharmacy dispensary services including, community pharmacy section, dispensing services, collection of prescriptions and the delivery of dispensed medication and counselling
- Build strong relationships with key stakeholders and work collaboratively to provide excellent customer service and support to Northern Beaches Hospital
- Support the Deputy Director of Pharmacy (DDOP) in training, coaching and managing all team members in the dispensary
- Measure and monitor the performance of the dispensary team to feedback to the DDOP or Technician Lead
- Work in collaboration with team members in the pharmacy and other health professionals in the hospital
- Manage all matters associated with QCPP and NDSS
- Oversee the management of owing prescriptions and ensure the PBS claim is prepared and submitted accurately
- Triage patient account queries and complaints, escalating where necessary to the DDOP or DOP
- Review daily dispense reports, error reports and amend as required.
- Work together as part of the senior Northern Beaches Hospital Leadership team

**About the hospital**:
Northern Beaches Hospital is a 488-bed hospital providing care to both public and private patients. The hospital has a 50 bed Emergency Department, 14 operating theatres, 2 cardiac catheter labs, 4 procedural rooms and provides a comprehensive range of surgical services, critical care and intensive care services. The hospital also has Maternity, Paediatric, Renal, Cancer Care, Mental Health and Antimicrobial Stewardship services.

The Epic team at Northern Beaches is situated in the foyer of the hospital and has 32 full-time-equivalent staff, including pharmacists and pharmacy technicians. Our team is split between the dispensary and the wards with pharmacists providing a full clinical service to all inpatient wards of the hospital.

**About Epic Pharmacy**:
Epic Pharmacy is one of Australia’s leading pharmacy providers. Underpinned by clinical excellence and a commitment to customer care, Epic delivers innovative medication management solutions and pharmacy services for public and private hospitals and our Icon Cancer Centres across Australia.

We’re a proud part of
**Icon Group**, Australia’s largest provider of end-to-end cancer care.

**A career with us brings you**:
**Purpose, at Pace**
We know that as a pharmacist, you’ll want to improve the quality of life for as many people as you can - and you’ll achieve that here. This can be a busy role and there’s always plenty to do. But we never lose sight of the importance of what we do, every single day.

**Impact, at Scale**
Through your attention to detail and ability to individualise customer service and care, you’ll help countless people in your local community and beyond. Working with us you’ll know that your contribution goes further - Icon Group delivers 2.5 million patient interactions, in 120 places, in 5 countries.

**Connection, at Heart**
You’ll be working alongside a dedicated team who are committed to outcomes. Structured training and support will be provided for you to succeed.

**Opportunity, at Hand**
We’re growing and evolving every day - so the sky really is the limit on where you can go with us. Whether it’s professional development, a promotion, or a move to a whole new area, there are so many chances to grow. Just put up your hand.

Put simply,
**_At Icon. You Can._**
- At Icon Group we have many opportunities for growth and development. Read Dan’s inspiring story (using the link below) to discover how he made the exciting career transition from Community Pharmacist to Oncology Pharmacist with Icon Group._

**Benefits**:

- Valued rewards and recognition program
- Access to novated lease options via our partner RemServ
- Formal induction and training provided
- Professional development program to advance your career
- Access to paid parental leave
- Access to a range of clinical and non-clinical education programs
- Employee Assistance Program

**Who are we looking for?**
- Current Pharmacist registration with AHPRA
- Can-do attitude
- High level of professionalism, accuracy and efficiency
- Commitment to excellent customer service
- Exceptional interpersonal and communication skills
- Excellent time management a

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