Receptionist & Booking Agent

3 months ago

Werribee, Australia Capital Radiology Full time

**About Us**

Capital Radiology are united by a shared vision: to be the diagnostic imaging specialists of choice, serving our communities with compassion, integrity, and precision. Our commitment to this vision means we are the first-choice provider for community-based diagnostic imaging.

We are a part of the Capitol Health community, which is a national network of community-based medical imaging clinics including the brands: Future Medical Imaging Group, Fowler Simmons Radiology, Imaging Olympic Park, Radiology Tasmania, Direct Radiology and Women's Imaging. We're a team of over 1000 medical experts and experienced staff who put people first.

Our focus is to provide affordable and accessible imaging services, supported by the latest technology, delivered by skilled and compassionate staff.

**About The Role**

Excellent opportunity for a customer service superstar to join our small supportive team as a Medical Receptionist in our fast-paced clinic located at Footscray Western Private, as well as working at Williamstown, Altona and Werribee. This is a full-time position.
- As a medical receptionist you will be responsible for_
- Managing all phone enquiries in a timely, professional, and confidential manner
- Front of house reception / Greeting patients upon arrival
- Schedule appointments for patients and referrers
- Issue patient invoices/receipts and process Medicare rebates as required
- Enter and update patient registration details
- Ensure the reception and waiting area is clean and presentable at all times

This is an outstanding opportunity for those who are eager to learn, driven, resilient and empathetic, whilst also possessing a strong customer service background.

**You Will Have**
- Strong customer service and patient focus skills
- Eagerness to learn
- Excellent time management and organisational skills
- High level of attention to detail and confidentiality
- Ability to work autonomously, as well as part of a team
- Experience in a Radiology background, as well as exposure to Medicare services will be highly regarded

**We Offer**
- A dynamic team environment
- Attractive remuneration and benefits
- Paid Parental Leave
- Potential for growth
- Commitment to professional development and education
- Flexible and supportive working arrangements

**Applying

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