Client Liaison Officer

1 month ago

East Melbourne, Australia KLC Recruitment Full time

**Mount Waverley VIC**:

- **Full-Time hours until 30 June 2023**:

- **SCHADS Level 3**

**About the Role**

We are looking for a Client Liaison Officer ready to take the next exciting step in their career. We are looking for someone with exceptional customer service and relationship-building skills to join our growing team. In this role you will responsible for the provision of information to carers on a variety of care packages and services. Your previous experience in the services providing support with chronic health, domestic violence, mental health, ageing or disability will be viewed favourably.

**Skills and Abilities**:

- Client services experience
- Strong administration skills
- Competent knowledge and skills in the use of Microsoft Office products including outlook, word and excel.
- The ability to work in a team environment and autonomously to achieve organisational outcomes.
- Excellent organisation and time management skills.
- The ability to show initiative and drive.
- High standard of communication skills, both verbal and written.
- Ability to follow operational procedures.

**Duties and Responsibilities**:

- Taking incoming calls
- Booking and scheduling appointments for clients
- Effective and timely reporting of outputs and performance
- Effective communication and telephone support to clients and stakeholders
- High level administrative support and program knowledge in order to provide backup support for other Client Liaison Officers as required.

**Why work with KLC?**

KLC Recruitment is one of the staffing providers in a wide sector of industries providing an honest and transparent experience from start to finish. We push the limits and challenge the norms of standard recruitment to consistently recruit in an innovative manner.
- Our Recruitment Consultant will work hard and assist you to secure the right roles for your skillset
- Access to roles offered exclusively through KLC

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