Student Support Officer
2 weeks ago
**Full Job Description**
We are currently seeking a Student Services and Administration Officer. The focus of this role is to provide support to students and staff in both administration duties, and student support-related tasks.
**Key responsibilities include but are not limited to the following**:
- Answering incoming calls.
- Check Incoming and Outgoing Mails.
- Enrolment/admission process, review students’ progress data and identify, analyse, remediate and report on any issues impeding effective student progression and outcomes.
- Create and maintain student files in accordance with ASQA Compliance Guidelines.
- Auditing student files with 100% accuracy at completion and cancellation.
- Maintain all registers to ensure records of clients program, course delivery, and course progression are all accurately and professionally documented.
- Maintain the student records and course delivery database utilising Axcelerate including understanding of the international student market (the ESOS Act, ESOS Framework, PRISMS and CRICOS) and the Australian VET system.
- Work closely with the management to maintain RTO and CRICOS Compliance requirements and assisting with various administrative tasks
- Resolve administrative problems and issues that may arise from time to time
- Liaison and communication with staff when required.
- Liaison and communication with students when required.
- Resolve administrative problems and issues that may arise from time to time.
**To be successful in this role, applicants must meet the following criteria**:
- Be highly organised and have strong attention to detail.
- Be able to work under pressure to meet deadlines.
- Have strong written and oral communication skills.
- Have Excel database knowledge.
- Previous administration experience in a RTO and CRICOS that delivers to the domestic and international market.
- Demonstrated experience using student management systems such as Axcelerate.
- Understanding of the administrative requirements outlined in the standards for Registered Training Organisations.
- Quality compliance orientated.
- Expertise in time management and prioritising tasks.
- Be able to work across different computer systems.
**How to Apply**
**Salary**: From $27
Schedule:
- 8 hour shift
- Monday to Friday
**Experience**:
- Administration: 1 year (preferred)
**Language**:
- English (required)
Work Authorisation:
- Australia (required)
Expected Start Date: 28/01/2023
**Salary**: From $27.00 per hour
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Perth, WA 6000: Reliably commute or planning to relocate before starting work (required)
Work Authorisation:
- Australia (preferred)
Expected Start Date: 28/01/2023
-
Student Support Officer
1 month ago
Perth, Australia McIver College Full time**About the role** The role of Student Support Services Officer is to provide timely and accurate information to stakeholders in relation to the college's educational products, respond to student enquiries and provide quality student support services which address the needs of students. **Relationships**: - Reporting to CEO/RTO Manager. - Working closely...
-
Admin/ Student Support Officer
1 month ago
Perth, Australia Apeiro Institute Full timeAPEIRO Institute (RTO Code 45394) is a Perth based Registered training organisation delivering Vocational courses to Domestic and International students with campuses located in Perth, Melbourne and Sydney. As we gradually expand and introduce new courses to deliver to our clients, A need for Admin/ Student Support Person has risen. **About Admin/ **Student...
-
Student Services Officer
1 month ago
Perth, Australia UP Education Full timeAcknowledge Education provides quality education to international and domestic students through a range of Vocational, Bachelor and ELICOS courses across Australia. **About the role** We are seeking a dynamic and detail-oriented Student Services Officer to join our Perth campus. This role is critical in providing friendly, informative, and quality customer...
-
Acknowledge Education
4 weeks ago
Perth, Australia UP Education Full timeAcknowledge Education is a leading training provider with campuses throughout Australia offering various courses in an array of industries such as health, community services, social work, business, civil construction and hospitality. In our 139-year history in education, we remain true to our mission to stay a challenging, relevant and creative leader in the...
-
Concierge - Student Central
4 weeks ago
Perth, Australia Murdoch University Full timeCasual- Classification H0202| $36hr - $37hr (Inclusive of 25% casual loading)- 11% employer superannuation contributions- Ref: JR102229 About Us The Student Journey Services portfolio embeds the Future Student Team, Outreach Team, Student Enquiry and Student Transition functions, to inspire, inform, recruit, convert, support and transition enabling,...
-
Student Services Manager
4 weeks ago
Perth, Australia EF Education First Full timeAre you looking to develop your customer service skills whilst gaining experience with an international company? EF International Language Campuses in Perth is looking for an energetic and organized individual to join our team as a Student Services Coordinator. Role & Responsibilities The Student Services Coordinator is a pivotal role at our campus: based at...
-
Student Conduct Coordinator
1 month ago
Perth, Australia Curtin University of Technology Full time$92,457 - $99,271 (G07) plus 17% superannuation - 2 years, fixed term, full time opportunity - Agile and flexible working environment **Your new role** We have an exciting full-time opportunity for an outstanding applicant to join the team and be responsible for coordinating end-to-end requirements and processes involved in student conduct matters for the...
-
Student Recruitment Manager
1 day ago
Perth, Australia Acknowledge Education Full timeOngoing commitment to your professional growth - Incredibly committed and supportive work environment - Be part of a fast-growing organization working in an agile environment **Role type: Permanent, Full-time** **Join the Acknowledge Education Team: Igniting Potential, Fostering Growth!** Acknowledge Education is a leading training provider with campuses...
-
Student Advisor
5 days ago
Perth, Australia The University of Western Australia Full timeAs the appointee you will, under limited direction, deliver a consistent, transparent, and high-quality student service. You will provide a high level of administrative support to the area and take a responsible and supervisory role in the establishment, maintenance, improvement and monitoring of systems, policies, and procedures to ensure efficient...
-
Student Assistant
5 days ago
Perth, Australia The University of Western Australia Full timeAs the appointee you will, under general direction, deliver a consistent, transparent and high-quality student information service. You will provide empathetic and expedient enquiry resolution support to the area and use your judgement to appropriately refer service requests. You will maintain professional knowledge across a wide range of student services,...
-
Campus Support Officer
4 weeks ago
Perth, Australia Peak Management & Consulting Full timeWell-established & reputable large RTO - Supportive team & workplace culture - Permanent position with immediate start available! **About us** We believe everyone deserves a job they love. A role that delivers more than a salary - confidence, happiness and self-worth. Whether it's our students or our valued team, at Insight Training we talk to people to...
-
Manager, Student Integrity Services
4 weeks ago
Perth, Australia Murdoch University Full timeContinuous, Full Time (37.5 Hours per week) - Classification H0909|$115k - $121k plus 17% employer superannuation contributions - Salary Packaging opportunities - Ref: JR100779 About Us The Office of Quality and Standards coordinates the development of educational policy and provides central services supporting quality reviews and compliance monitoring and...
-
Temp Student Services Administrative Assistant
1 month ago
Perth, Australia Pearl Recruitment Group Full timePearl are currently seeking an administrative assistant to join our client’s Student Services Department to welcome new students to the campus and assist with any queries. Based in Crawley, our client works to prepare international students for tertiary education. Temp position to begin with, 3 months of confirmed work with the likelihood of ongoing /...
-
International Student Admissions Officer
3 days ago
Perth, Australia Australian Data and Cyber Institute Full timeDuties and Responsibilities: - Manage the enrolment process for international students including PRISMS to ensure the Institute's international student data is accurate and current. - Conduct onboarding and training to the Institute's education agents to ensure the students recruited are genuine to uphold the Institute's reputation. - Work closely with the...
-
Business Support Officer
1 week ago
West Perth, Australia Department of Education, Western Australia Full timeAdvertised Vacancy Number: IPS/SS894032 This is a permanent full-time position commencing Term 3, 2024 Are you a dedicated, motivated, and enthusiastic person with experience and a strong focus in customer service, finance and administration and have a commitment to building a culture of excellence? This is a fantastic opportunity for a highly...
-
Student Operations Administrator
1 month ago
Perth, Australia Health Science Hub Full timeHealth Science Hub (RTO 52806) is looking for new team members who are interested in working in the Vocational Education & Training (VET) sector. We are looking for people who are passionate about education and providing support and guidance to year 11 and 12 students. The role will involve the direct administration of students completing Cert III or Cert...
-
Perth, Australia Curtin University Full timeJob Reference: 1207091 Faculty of Science and Engineering Curtin’s Faculty of Science and Engineering is a place where students and staff alike can apply their studies and research to real-world industry challenges. We are involved in a variety of high-impact research initiatives, across several schools in the Faculty of Science and Engineering. ...
-
Lead Management Support Officer
4 weeks ago
Perth, Australia The Royal Australian College of General Practitioners (RACGP) Full time$84,445 FTE base plus 14% Super, full time permanent opportunity, Perth location - Additional leave over Christmas Period and well-being days - Opportunity to support implementation of large-scale change **About the RACGP** The Royal Australian College of General Practitioners (RACGP) is the peak representative organisation for general practice, the...
-
Support Officer Speech and Language
1 month ago
West Perth, Australia Department of Education, Western Australia Full timeAdvertised Vacancy Number IPS/SS854424 Ongoing Appointment Pool - 24 months This is an open pool for Support Officer Speech and Language, and you can apply at any time until the end of the 2025 school year! West Coast Language Development Centre (LDC) is conducting an ongoing open recruitment pool process for appointments to permanent and fixed...
-
Vacation Student
3 days ago
Perth, Australia Fugro Full timeJob Description Who are we We are Fugro, the world’s leading Geo-data specialist, focused on mapping, modeling and monitoring data about the earth’s surface and the structures built upon it. With clients spanning land, sea and space, our respected reputation is grounded in valuing our employees as our greatest asset, a steadfast commitment to delivery...