Emergency Clerk

4 weeks ago

Sydney, Australia NSW Government -Nepean Blue Mountains Local Health District Full time

**Employment Type**: Permanent Full Time or Part Time

**Position Classification**: Administration Officer Level 3

**Location**: Nepean Hospital

**Remuneration**: $31.53 - $32.57 per hour

**Hours Per Week**: Up to 38

**Requisition ID**: REQ426321

**Applications Close**: 17/09/2023
- With _
**_CORE_**:

- Values of _
**_C_**:

- ollaboration, _
**_O_**:

- penness, _
**_R_**:

- espect and _
**_E_**:

- mpowerment,_
- working with us will ensure your professional life is provided every opportunity to succeed and develop in your chosen career role._

**What we can offer you (for eligible employees)**:

- Accrued Day Off (ADO) (for full time employees)
- Opportunity for extra tax savings through Salary Packaging
- Novated Leasing
- Great education opportunities through Education Training Service which offers over 110 courses each year
- Access to our Employee Assistance Program (EAP) for staff and family members
- Fitness Passport

**What you will be doing**:?

In this role you will be responsible for providing efficient and effective patient services to the Emergency Department, Nepean Hospital whilst supporting meeting the National Emergency Access Targets and working within mandatory policies and procedures. Additionally you will be ensuring: accurate collection of all mandatory patient registration data, all admitted patients are interviewed and provided with all necessary information to make an informed decision about use of Private Health Insurance, the identification and recording information regarding Private Patients, Overseas Patients, DVA Patients, MVA Patients and Workers Compensation Patients entering the hospital, the provision of timely communication support to all clinical staff members, duties associated with the transfer and discharge of patients is undertaken promptly and correctly, compilation and maintenance of patient health care records, provision of exceptional customer service to all patients, relatives and hospital visitors, clerical support to the Emergency Department Short Stay Unit, and monies are receipted for items purchased by ambulatory patients.

The successful applicants will be required to work a 24/7 rotating roster and shifts will be a mix of morning, day, afternoon and night, covering all workstations within the Emergency Department.
- An eligibility list may be created for future vacancies.?

**About us**:

- Nepean Blue Mountains Local Health District (NBMLHD) is a wonderful place to expand your career and grow your skills and knowledge. As a recognised leader in the healthcare industry, we provide a range of public health services to the Nepean and Blue Mountains and Lithgow Region.?
- ???

***

**All NSW Health workers are now required to have received 3 doses of an approved COVID-19 vaccine or have an approved medical contraindication certificate. You will be required to provide a record of your COVID-19 vaccination**
***
**status if successful.**?

**Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa.**

**Selection criteria to be addressed**:

- Experience in a frontline customer service role and the ability to effectively use problem solving and negotiation skills
- Demonstrated good written and verbal communication skills as well as strong interpersonal skills
- Demonstrated ability to work autonomously and in a multi-disciplinary team environment
- Demonstrated computer literacy including proficient keyboard and data entry skills
- Willingness and ability to work a 24 hour rotating roster with flexibility and able to work additional shifts as requested
- Ability to work under pressure in a busy and demanding environment
- Ability to organise and set work priorities to meet department benchmarks and KPIs
- Understanding of and commitment to maintaining confidentiality

**Need more information?

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