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Case Management Services Team Leader

4 months ago

Kensington, Australia The Salvation Army Full time

Number of Positions Available:

1

- Start your career with The Salvation Army today

- We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

- ABOUT US

- The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
Why this role matters

Homelessness Melbourne Metro is committed to providing person centred care, trauma informed practice and a strengths-based approach to improve the health, wellbeing and housing outcomes for people experiencing homelessness.

Service Profile

The Homelessness Melbourne Metro region is a large Homelessness provider in the inner city of Melbourne and provides a comprehensive range of residential & community services across six sites in St Kilda, Footscray, North Melbourne, West Melbourne & Kensington.

Community programs include the Crisis Contact Centre, Community Outreach Services for single adults, support for older people in public housing, rough sleeper & street sleeping initiatives, community participation and AOD support.

Residential services operate from Foley House in Footscray, the Open Door in North Melbourne and Flagstaff in West Melbourne.

Homelessness Melbourne Metro is supported by co-located services including the TSA Chaplaincy program, Bolton Clarke primary health service and NDIS support coordination.

About the role

The Support in Public Housing Program Team Leader is part of a collaborative community support team that provides housing & community support to individuals aged over 55 years with a history of experiencing homelessness & disadvantage, living across five older person’s public housing properties on the North Melbourne housing estate.

The aim of SPHP is to maximise each client’s independence through person centered and capacity building approaches to service delivery. The program’s main focus is to assist marginalised, vulnerable and or at-risk residents to maintain good health and to continue their independence in a sustained tenancy.

We are committed to working with the most disadvantaged, marginalised and complex members of our community to support them in recovering from their experience of trauma and homelessness.

We are looking for a motivated team player who is:

- Experienced in high quality service delivery
- Passionate about social justice and ending homelessness
- Committed to excellent customer service

This is a permanent full time position, located in North Melbourne, close to public transport and parking. You will be required to participate in an on-call roster when required.

Salary and conditions are in accordance with the Social, Community, Home Care and Disability Services Award Level 6.

What we offer
- Flexible working conditions
- (Maybe eligible to) NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits
- Employee Assistance Program - Independent confidential counselling service
- Financial, retail and lifestyle discounts and benefits
- Discounted health and fitness programs through Fitness Passport
- Up to 8 weeks leave per year through our purchase leave scheme
- Generous Parental Leave offering of 12 weeks
- Up to 5 days paid leave per year to support a TSA program or activity
- An inclusive culture of dedicated, passionate, and professional team members
- Positively supporting and impacting the lives of others through your career contribution

About you
- Degree qualification in Social Work, Psychology, or related field
- Demonstrated high level of sector knowledge and skills attained through previous appointments, service and study/development
- Relevant experience in supervising staff
- Ability to coach, supervise and manage change
- Resilience, flexibility and adaptability
- Creative outcome focused attitude
- Ability to ensure service delivery outcomes meet the required target
- Ability to manage crisis situations
- Initiative to solve service delivery challenges
- A current VIC Drivers Licence
- Valid VIC Employee Working with Children Check
- Ability to provide proof of Eligibility to Work in Australia
- Please contact_
- Service Co-ordinator Stephen Watson for a Position Description or to discuss this opportunity in more detail._
- or 0437 562 794_

Applications close: 21st June 2023
- The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _
- We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W_
- The Salvation Army is a child safe organisation and is committed to protecting children and young people fr