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Manager Operational Performance

8 months ago

Perth, Australia Qantas Airways Limited Full time

Permanent full-time position at Network Aviation
- Together we’ll achieve results in a highly regulated environment

Network Aviation is a wholly owned subsidiary of the Qantas Group, providing high capacity air charter and regular passenger transport services. We operate a fleet of aircraft from our base at Perth Airport and specialise in mining industry charters, regional airline services, routine and emergency freight and corporate charter flying.

As the Manager Operational Performance, you are responsible for championing and driving Network Aviation’s operational performance standards, including a systematic review of on time performance reporting and monitoring. You will interpret all available OTP data and implement a strategic approach to the collection and analysis of new insights to help drive performance improvement and operational efficiency. A key part of this role is building strong and collaborative relationships with key internal and external stakeholders. If you have strong stakeholder management experience, are analytically minded, and have experience in change management, this could be the role for you.

Key responsibilities include:

- Accountability for NAA’s operational performance oversight of the aircraft fleet, ensuring each meets Qantas Group network requirements.
- Recommend and establish best practice operational performance targets and reporting frameworks across all key business areas.
- Undertake a comprehensive review of Network's current and historical on-time performance results, using data and lag indicators to identify key trends and opportunities for improvement.
- Work with business units/stakeholders to map processes and procedures to develop performance improvement initiatives and implementation plans.
- Influence stakeholders to ensure a collaborative and coordinated approach to improvement initiatives is taken.

You’ll have
- Minimum 7 years’ experience in an Airport Operations / Operations environment
- Proven analytical skills and the ability to work with complex data sets
- Able to effectively interpret and present data (including incomplete data sets) to influence outcomes
- Experience in implementing and driving operational efficiencies
- Strong stakeholder management
- Experience with Change management
- Demonstrated organisational skills with the ability to work to a designated timeline
- Good written and oral communication skills
- Forward thinking with the ability to understand the ‘big picture’
- The Qantas employee benefits program offers amazing benefits that extend well beyond travel._
- _ We have flexible leave options: Make use of leave and flexible working opportunities including_ up to 18 weeks paid parental leave_ and additional purchased leave options._
- _ We love to travel: Enjoy discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays._
- _ We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and _entertainment. You_ can also take advantage of our salary packaging for everything from motor vehicles to electronic devices._
- _ We’ll support your wellbeing: Whether its learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan._