Assistant General Manager

6 months ago

Ryde, Australia Next Gen Health & Lifestyle Clubs Full time

Are you looking to balance work and lifestyle? Next Gen Ryde is looking for an energetic, passionate and engaging Assistant General Manager to lead the day to day Health & Fitness operations of the club.

**About the role**
The Assistant General Manager is responsible for the daily running of the Club’s Health & Fitness, swim and creche departments and at all times ensuring the safety of members, guests and staff.

In the absence of the General Manager this position assumes the responsibility of the Management of the Club. You will also get to partner with Heads of Department Managers to drive business strategy and bring new ideas to life.

**What’s in it for you?**
- We offer a spectacular club environment
- You will work for an organization with a team orientated culture
- We offer flexible working hours
- Full Club membership

**What you’ll be doing**
As the Assistant General Manager, you will focus on Member Engagement, P&L and daily operations of your club, reporting to the General Manager. Our Managers are highly focused on the company’s excellence standards, values, and member experience. You will develop and coach our team members to be the best they can be and understand this is an integral part of the clubs success.
- Maintain an effective management and support structure that reflects Next Gen requirements.
- Lead your team by example to meet the Next Gen expectations for sales, customer service, employee engagement and goal accomplishment.
- Recruit, select, hire and train all department staff.
- Manage and develop staff within the club.
- Actively participate in ongoing communication with the General Manager, Heads of Departments and staff, as required.
- Ensure development, implementation, delivery and achievement of Annual Operating Plan.

**What skills do you need to have?**
- Passion for health and fitness and driving for results.
- Demonstrated experience driving for team results.
- Excellent communication skills and experience providing constructive feedback.
- Flexibility to work a rotating roster between the hours of 5am-10pm, Monday to Sunday.
- Demonstrated ability to develop team members and effectively manage team member performance.
- Strong customer service skills.
- Relevant experience in the fields of fitness, hospitality, sport management or leisure management. Experience in these sectors is highly desirable.
- Knowledge of and experience with basic accounting practices, sales, record keeping, banking; analysis, interpretation and reporting of financial data.
- Working knowledge of relevant professional, industry and government regulations; contract and corporate law; general legal processes and procedures.
- The ability to identify and manage indicators of system performance along with actions required to improve or correct performance.
- Tertiary qualifications in Management, Business, Sports Management, Hospitality, Tourism or Fitness is highly desirable.

Please note:

- Flexible hours and days are required for this role.
- Proof of right to work in Australia documentation will be required to be presented at the first interview.
- All Next Gen employees require a working with children clearance (WWC)

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