Quality Manager

2 weeks ago

Sydney, Australia Northern Beaches Hospital Full time

**About Northern Beaches Hospital**

Northern Beaches Hospital provides world-class services for both public and private patients. The hospital features 486 beds, 50-bed Emergency Department, 20-bed general and cardiothoracic ICU, 14 state-of-the-art theatres including cardiac catheter labs, world-class education centre. We are proud to be home to some of Australia’s leading clinical specialists and a training ground for the clinicians of the future.

As part of Healthscope we are supported by our central office enabling us to provide an exceptional experience for the community we care for. Our values of “we care, we do, we strive, we’re a team” are in everything we do.

**Quality Manager Role**

Responsible for providing leadership and direction for safety, quality, risk and data reporting relating to clinical services.
- **Leadership and People Management** - Supporting and mentoring a well-established team.
- **Clinical Risk Management** -Identify and respond to a changing policy, operating, quality and safety environment.
- **Patient Experience Management** - Drive quality improvement and elevate empathy in healthcare to increase exceptional patient experience.
- **Reporting** - Managing internal reporting, within Healthscope nationally and to NSLHD.
- **Stakeholder Engagement** - Confidently collaborate with the Executive Leadership Team and external partners.

**Competencies Required**:

- Significant experience leading and managing quality initiatives and accreditation processes
- Ability to deliver a quality service within an acute hospital setting (minimum 5 years’ experience).
- Experienced in investigating clinical incidents and implementing change.
- Demonstrated knowledge of NSQHS Standards and the ability to implement and maintain systems that ensure compliance.
- Ability to influence and engage a variety of staff and doctors to achieve outcomes.

**Employee Benefits**:

- OneHealthscope rewards program
- Fitness passport
- Discounted onsite parking
- Employee Assistance Program
- Salary packaging that includes additional superannuation, novated vehicle lease and airline/club membership.

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