Human Resources Case Manager

2 weeks ago

Brisbane, Australia Australian Signals Directorate (ASD) Full time

$82,081 - $128,195 ( plus super)
- Brisbane CBD - QLD,Canberra - ACT,Melbourne CBD - VIC,Perth CBD - WA

**The Role**

The HR Case Management team provides advice and guidance on all areas of personnel case management including probation, performance management, medical case management, conduct and change management, as well as providing general advice and assistance on HR-related matters. The Senior Leadership Group are one of the key stakeholders for this team and the team partners with them to provide strategic people advice and support the provision of people services. A role in this team will require individuals to oversee daily case management activities and lead the implementation of related HR projects, while maintaining the upmost levels of integrity, confidentiality and professionalism.

**About our Team**
ASD has entered an exciting phase of growth, innovation and transformation. Our agency has committed to delivering REDSPICE, which is the most significant single investment in the Australian Signals Directorate’s 75 years.

To support the effective delivery of REDSPICE, the Human Resources (HR) Case Management team within ASD’s People Branch, provides advice and guidance on all areas of personnel case management including probation, performance management, medical case management, conduct and change management. We work directly with the Senior Leadership Group to deliver people outcomes by providing strategic people advice and supporting the provision of people services. We are a small team of dedicated, high-performing HR professionals who strive every day to make a difference in the delivery of personnel outcomes. Our work environment is characterised by flexibility, diversity, achievement, mutual trust, respect and an enduring satisfaction that comes from being a valued ASD employee.
- Demonstrable case management skills with experience in managing either probation, performance, medical (early intervention and return to work), conduct and change management cases.
- Experience leading and implementing strategic HR initiatives and projects.
- The ability to exemplify the ASD Values with the proven ability to exercise sound judgement, discretion, and integrity including the ability to maintain confidentiality and privacy.
- Experience leading and managing a team to be high performing and collaborative.
- Excellent communication and interpersonal skills (both written and verbal).
- Strong stakeholder engagement skills and a demonstrated ability to work collaboratively with a range of people, including delegates and senior managers.
- Demonstrable attention to detail, with the ability to take responsibility for own actions and accurate completion of work.
- The ability to work in a fast-paced environment, manage competing priorities and triage effectively while still ensuring key targets are met both individually and as part of a team.

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