Veterinary Liaison Officer

Veterinary Liaison Officer
- .**Veterinary Pathology Liaison Officer**
- Fulltime Permanent Position in based ASAP laboratory in Mulgrave
- Competitive salary and a career progression
- Experience in VET industry and sales desirable
- ASAP Laboratory (a subsidiary of Dorevitch Pathology) is a specialist veterinary pathology laboratory dedicated to providing a premier diagnostic pathology service to veterinarians. ASAP Laboratory boasts a team of dedicated and experienced veterinary pathologists. The service offers a wide range of veterinary pathology laboratory testing, including biochemistry and haematology, microbiology, endocrinology, serology, histopathology and cytology. ASAP Laboratory is part of the national Specialist Veterinary Services (SVS) Pathology Network and is the state-based point of service in Victoria within a national network. Reporting to the National Veterinary Business Development Manager we are currently seeking a Veterinary Liaison Officer.-
- This position is responsible for maintaining existing client relationships as well as building new client relationships through the identification of business opportunities.**Key responsibilities of this role**
- Maintaining and improving existing customer service and client relationships
- Building new customer relationships
- Strengthen and build market position - identify new opportunities for growth
- Providing client support, acting as a customer advocate covering all areas of service delivery.
- Collaborating with management to support our business to provide a quality and efficient service
- Networking - attend relevant events such as Continuing Education Sessions and Marketing and Promotional Events
- Meet required behavioral (customer, operational & functional) and financial KPI’s (as determined by the business)
- Working with key operational team members to manage customer and laboratory expectations
- Experience in the veterinary industry
- Business development or marketing experience is desirable
- Demonstrated outstanding communication skills
- A level of initiative and be self-driven
- Excellent planning and organizational skills, with the ability to effectively prioritise and meet tight deadlines.- .