Concierge - Student Central

2 weeks ago

Perth, Australia Murdoch University Full time

Casual- Classification H0202| $36hr - $37hr (Inclusive of 25% casual loading)- 11% employer superannuation contributions- Ref: JR102229

About Us

The Student Journey Services portfolio embeds the Future Student Team, Outreach Team, Student Enquiry and Student Transition functions, to inspire, inform, recruit, convert, support and transition enabling, undergraduate and postgraduate students to study at Murdoch University. We seek understanding of the diversity of student journeys and place the student at the centre of our operations.

The Role

The Concierge at Student Central serves as the frontline facilitator to enhance the customer experience for students and visitors, supporting the roles of Future Student Enquiry Officer, Student Enquiry Assistant, and Coordinator Future Student Enquiry. As the Concierge you will manage the flow of inquiries and interactions, guiding visitors to the appropriate department, providing general information, and assisting with navigation through Student Central services, effectively bridging the gap between students' needs and service provision.

Your Key Duties:
- Greet and assist students, staff, and visitors at Student Central, and direct enquiries to the appropriate services or staff members.- Offer general information about university services, events, and campus directions.- Manage wait times and service flow, coordinating with the Future Student Enquiry Team, Student Enquiry Assistants, and Coordinators to optimize service delivery.What you’ll bring to this role- Excellent communication, customer service and interpersonal skills.- Ability to work effectively in a team and independently, with a proactive and positive attitude.- Demonstrated problem-solving skills and the ability to adapt to changing environments.- Familiarity with university services, campus layout, and academic calendar preferred.- Experience in a customer service or front-desk role is highly desirable.

Please note that successful applicants will be required to undertake a criminal record check in accordance with the University's Employee Background Checks Procedure.

Applicants should refer to the Position Description for further details on the work requirements, duties, skills and experience required for this role. Applicants must have valid work rights.

What you’ll get in return

You will be part of a vibrant and talented team, work in an innovative and lively university community and enjoy the benefits that come with working at Murdoch.

Our people enjoy a lively, natural campus and world-class facilities, as well as a range of benefits including:
- Flexible work arrangements- Employee Assistance Program- On Campus Services and Facilities, including a Childcare Centre, Gym, Vet Hospital and Chiropractic Clinic

To Apply- A cover letter including a statement addressing the selection criteria (with reference to the Position Description)- Your most recent resume (CV)

Position contact: Lauren Christie, Coordinator Future/Student Enquiry,

Closing date: 24 April 2024 (11:59pm AWST)

The University reserves the right to withdraw this advertisement at any time.

  • Concierge

    3 weeks ago

    Perth, Australia JLL Full time

    JLL supports the Whole You, personally and professionally. As a Concierge team member, you will play a pivotal role in providing authentic and first-class service that bonds the relationship between JLL, our client and customers. As the first point of contact, you are responsible for welcoming customers and visitors with genuine first-class hospitality and...

  • Concierge

    5 days ago

    Perth, Western Australia JLL Full time

    JLL supports the Whole You, personally and professionally.As a Concierge team member, you will play a pivotal role in providing authentic and first-class service that bonds the relationship between JLL, our client and customers.As the first point of contact, you are responsible for welcoming customers and visitors with genuine first-class hospitality and...

  • Concierge

    5 days ago

    Perth, Western Australia JLL Full time

    JLL supports the Whole You, personally and professionally.How We support the Whole You:Our benefits are a good reason to come to JLL.We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being.Our underlying benefits philosophy is...

  • Assistant Chief Concierge

    4 weeks ago

    Perth, Australia Pan Pacific Hotels Group Full time

    The Role Oversees the smooth running of the Concierge Department and carries out Duty shifts in an efficient and professional manner in order to achieve the highest possible guest and staff satisfaction. The effective management and operation of the hotel whilst on duty, ensuring that guest service is the focus in all outlets. ...

  • Assistant Chief Concierge

    5 days ago

    Perth, Western Australia Pan Pacific Hotels Group Full time

    The Role Oversees the smooth running of the Concierge Department and carries out Duty shifts in an efficient and professional manner in order to achieve the highest possible guest and staff satisfaction. The effective management and operation of the hotel whilst on duty, ensuring that guest service is the focus in all outlets. Talent Profile Responsibilities...

  • Assistant Chief Concierge

    3 weeks ago

    Perth, Australia Pan Pacific Hotels Group Full time

    The Role Oversees the smooth running of the Concierge Department and carries out Duty shifts in an efficient and professional manner in order to achieve the highest possible guest and staff satisfaction. The effective management and operation of the hotel whilst on duty, ensuring that guest service is the focus in all outlets. ...

  • Assistant Chief Concierge

    7 days ago

    Perth, Australia Pan Pacific Hotels Group Full time

    **Australia** **Pan Pacific Perth** **Rooms** **Job Grade**: Full Time At Pan Pacific Perth, our purpose is simple yet profound**:to make people smile**. Rooted in this ethos, the People & Culture team is dedicated to achieving this goal through a holistic approach cantered around keeping individuals informed, interested, involved, and inspired. Our...

  • Student Employment Consultant

    4 weeks ago

    Perth, Australia Curtin University of Technology Full time

    12-month fixed-term, full-time opportunity - $83,942 - $89,051 (G06) plus 17% superannuation - Join our dynamic team and help connect our students to employment opportunities **Job Reference: 1009146** **Your new role** We are seeking a passionate and enthusiastic Student Employment Consultant to lead our well-known Earn While You Learn program (EWYL)....

  • Future Students Officer

    5 days ago

    Perth, Western Australia CQUniversity Australia Full time

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Select how often (in days) to receive an alert:Job Location:Mackay, QLD, AUBundaberg, QLD, AUEmerald, QLD, AUCairns, QLD, AUGladstone, QLD, AUCompany:Central Queensland UniversityAbout this OpportunityFixed Term (until 31/12/2024), Full TimeGlobal Brand and...

  • Future Students Officer

    5 days ago

    Perth, Western Australia CQUniversity Australia Full time

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Select how often (in days) to receive an alert:Job Location: Mackay, QLD, AUBundaberg, QLD, AUEmerald, QLD, AUCairns, QLD, AUGladstone, QLD, AUCompany: Central Queensland UniversityAbout this Opportunity Fixed Term (until 31/12/2024), Full TimeGlobal Brand and...

  • Student Services Officer

    3 weeks ago

    Perth, Australia Curtin University of Technology Full time

    Permanent Full-Time Position - Salary G04 $71,664 - $75,313 - Ongoing training & development **Job Reference**: 1112228 About the Centre of Enabling Pathways Aspiration, Inclusion and Opportunity - Providing Access to Higher Education The flagship program for the Centre of Enabling Pathways is the UniReady Enabling Program. The UniReady Program is an...

  • Admin/ Student Support Officer

    2 weeks ago

    Perth, Australia Apeiro Institute Full time

    APEIRO Institute (RTO Code 45394) is a Perth based Registered training organisation delivering Vocational courses to Domestic and International students with campuses located in Perth, Melbourne and Sydney. As we gradually expand and introduce new courses to deliver to our clients, A need for Admin/ Student Support Person has risen. **About Admin/ **Student...

  • Student Services Manager

    1 month ago

    Perth, Australia EF International Language Campuses Full time

    Are you looking to develop your customer service skills whilst gaining experience with an international company? EF International Language Campuses in Perth is looking for an energetic and organized individual to join our team as a Student Services Coordinator.Role & ResponsibilitiesThe Student Services Coordinator is a pivotal role at our campus: based at...

  • Student Services Manager

    5 days ago

    Perth, Western Australia EF International Language Campuses Full time

    Are you looking to develop your customer service skills whilst gaining experience with an international company? EF International Language Campuses in Perth is looking for an energetic and organized individual to join our team as a Student Services Coordinator.Role & ResponsibilitiesThe Student Services Coordinator is a pivotal role at our campus: based at...

  • Student Services Manager

    3 weeks ago

    Perth, Australia EF International Language Campuses Full time

    Are you looking to develop your customer service skills whilst gaining experience with an international company? EF International Language Campuses in Perth is looking for an energetic and organized individual to join our team as a Student Services Coordinator.Role & ResponsibilitiesThe Student Services Coordinator is a pivotal role at our campus: based at...

  • Student Services Manager

    2 months ago

    Perth, Australia EF Education First Full time

    Are you looking to develop your customer service skills whilst gaining experience with an international company? EF International Language Campuses in Perth is looking for an energetic and organized individual to join our team as a Student Services Coordinator. Role & Responsibilities The Student Services Coordinator is a pivotal role at our campus: based at...

  • Student Services Manager

    3 weeks ago

    Perth, Australia EF Education First Full time

    Are you looking to develop your customer service skills whilst gaining experience with an international company? EF International Language Campuses in Perth is looking for an energetic and organized individual to join our team as a Student Services Coordinator. Role & Responsibilities The Student Services Coordinator is a pivotal role at our campus: based at...

  • Student Services Manager

    6 days ago

    Perth, Western Australia EF Education First Full time

    Are you looking to develop your customer service skills whilst gaining experience with an international company? EF International Language Campuses in Perth is looking for an energetic and organized individual to join our team as a Student Services Coordinator. Role & Responsibilities The Student Services Coordinator is a pivotal role at our campus: based at...

  • Student Success Support

    6 days ago

    Perth, Western Australia Edith Cowan University Full time

    $78,854 to $87,624 pa (HEW 5) Full-time, Fixed term (to December 2024), Joondalup and Mount Lawley campus Open to candidates with relevant work rights OPEN TO ECU STAFF ONLY STUDENT SUCCESS SUPPORTSTUDENT LIFE $78,854 to $87,624 PA (HEW 5)FULL TIME FIXED TERM UNTIL DECEMBER 2024 JOONDALUP AND MOUNT LAWLEY CAMPUSOverviewThe Student Life directorate adopts a...

  • Coordinator, Student Integrity Services

    3 weeks ago

    Perth, Australia Murdoch University Full time

    Continuous, Full Time (37.5 hours per week)- Classification H0607 | $81k - $98K plus 17% employer superannuation contributions- Salary Packaging opportunities- Ref: JR101284 About Us Murdoch University’s Office of Quality and Standards coordinates the development of educational policy and provides central services supporting quality and compliance...