Head of Fine Jewels and Timepieces
2 months ago
**1st November 2023** South Yarra | Full time**
Founded in 1919, Leonard Joel is Australia's most dynamic auction house, offering specialist expertise and regular, curated auctions in Fine Art ,Decorative Arts, Jewels & Watches, Asian Art, Modern Design, Prints & Photography, Luxury, as well as the long-running Salon Auction. Reporting to the CEO, the Head of Fine Jewels & Timepieces leads the jewellery team, generating business and growing the Leonard Joel brand within the market as market leaders in the secondary market for jewellery and timepieces in Australia.
Key Responsibilities: (include but are not limited to)
- Achievement if financial targets
- Business development
- Custodian of client stock-management of client stock once entrusted to Leonard Joel
- Relationship management of key clients
- Customer service - keep customer as the focal point of all activities
- Continuous improvement of process of stock management
- Brand ambassador - nurture relationships with key industry stakeholders and implement initiatives to build Leonard Joel Brand awareness
- Leadership and development of team
Skills & Experience:
- Outstanding customer service values and the ability to deliver exceptional service to clients.
- Problem solving by referencing established practices, procedures, and instructions.
- Exercise judgement and initiative
- Accountability for quality of outcomes
- Excellent communication and interpersonal skills
- Ability to work collaboratively and effectively with a broad range of colleagues.
- Qualification in Gemmology (GAA) required.
- Qualification in Diamond Technology preferred.
- Previous auctioneering experience desired but not essential
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