Doorways Coordinator

Start your career with The Salvation Army today

- We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

- ABOUT US

- The Salvation Army is a Christian movement and one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
Why this role matters
- The Salvation Army Doorways program provides person-centred care to community members who are in a financial crisis or suffering other forms of hardship or distress. Our practitioners are mindful of trauma informed practices, working within a strength-based context with holistic principles to build individual capacity, resilience, and well-being.
- About the role
- We are seeking a values-driven Doorways Coordinator who will be responsible for the delivery of Doorways services at a site or cluster of sites, including leading emergency relief assessment and distribution, and managing the Doorways employee and volunteer workforce on site. You are passionate about building and leading an effective, high functioning team of employees and volunteers providing day to day management. You are driven to ensure the ongoing services for the Doorways program, whilst also creating linkages with the community to promote awareness of Doorways.
- You will successfully
- Work collaboratively with Corps Officers, Volunteers, and other co-located Mission Leaders to deliver an integrated approach to delivering Doorways at a face to face Doorways site and a cluster of local sites
- Build and maintain relationships within TSA and with local community stakeholders to identify local resources, community needs, and opportunities for collaboration
- Oversee the delivery of Doorways services on site, leading a team of Case Workers, ER Assessor and volunteers to provide effective services
- Support the Doorways team to deliver services that meet practice standards and ensure service delivery targets and funding body requirements are being met
- Coach and guide case workers on difficult and complex cases with the view to build capacity and skill
- Coordinate onsite material aid and distribution across the area as required
- Create and leverage relationships to maximise potential for local in-kind and financial donations
- This is a permanent, full-time position located in Ipswich, QLD. Salary and conditions are in accordance with Social, Community, Home Care and Disability Services Award Level 5.
- You will have
- Degree qualification in Social Work, Psychology or other Community/Human Service discipline
- Relevant experience working in the community services sector, including in managing teams
- Experience in conflict resolution and dealing with unpredictable situations and behaviour
- Experience working with people who experience trauma and/or exhibit multiple complex service needs and/or are chronically disadvantaged
- A current and valid QLD Working with Children’s Check
- A valid driving license
- What we offer
- As a registered NFP we offer our eligible employees real and meaningful benefits such as;
- NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)
- Flexible working conditions
- Health, fitness and financial discounts / benefits
- Paid parental leave - 12 weeks
- Up to 8 weeks leave per year through our purchase leave scheme
- Up to 5 days paid leave per year to ‘volunteer’ in a TSA program or activity
- Purpose driven career which has positive social and sustainable outcomes
- Employee Assistance Program - Independent confidential counselling service;
- Opportunity for career development;
- An inclusive culture of dedicated, passionate and professional team members
- Positively supporting and impacting the lives of others through your career contribution
- The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check._
- We value Integrity, Compassion, Respect, Diversity, and Collaboration_