Client Advisor- Ipswwich
4 weeks ago
Join Attune, Australia's leading independent hearing healthcare provider, on a mission to enhance the quality of life for those who trust us. With over 40 clinics nationwide, we're dedicated to delivering top-tier service and personalized hearing care solutions to our valued clients. As we continue to grow, we're seeking a passionate and driven individual to join our team as a Client Advisor
**About the Role**:
As a Client Advisor, you'll serve as the primary point of contact for our customers, ensuring their experience at our clinic is exceptional from start to finish.
**Your responsibilities will include**:
- Building rapport with patients and providing top-notch customer service.
- Assisting with bookings, consultations, and front desk operations.
- Conducting initial hearing checks and supporting Hearing Care Professionals.
- Ensuring compliance with store administration guidelines.
- Managing sales stock levels and post-sales services.
- Overseeing clinic operations to ensure smooth functioning.
**We're searching for someone with**:
- Previous sales and clienteling experience, with a track record of meeting targets.
- A customer-centric approach and the ability to build strong client relationships.
- Excellent communication skills and attention to detail.
- A proactive attitude and willingness to support team members.
**To thrive in this role, you'll need to**:
- Demonstrate proven administration skills with a focus on compliance.
- Be enthusiastic, approachable, and dedicated to delivering exceptional customer service.
- Possess strong organizational and multitasking abilities.
- Have a drive to exceed KPIs and targets.
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