Customer Service Specialist

1 month ago

Toowoomba, Australia Precision Agriculture Full time

**Customer Service Specialist**

Precision Agriculture Pty Ltd (Precision Ag)

Full-time

Based in Toowoomba, QLD

If you're a problem-solver with excellent communication and organisational skills and a commitment to customer satisfaction, we want to hear from you

Established in Ballarat, Victoria, over 15 years ago, Precision Ag has developed into Australia’s largest independent soil sampling business and provider of variable rate farming solutions. Providing services to the broadacre cropping, pasture, horticulture and viticulture sectors and carbon project managers nationally, our mission is to be Australia’s Soil Management Specialist recognised for sustainably driving farm profitability.

**Key accountabilities**:

- The timely and accurate entry of customer information and transactions into Salesforce
- Collection, digitisation and confirmation of paddock boundaries for all deals within your region
- Provision of soil sampling plans to customers prior to the commencement of field work
- Maintenance of all start and end field work dates within your region
- Scheduling all field work within your region to ensure operational capacity is utilised and field work is completed on time
- Telephone contact with customers prior to the commencement of field work.
- Telephone contact with customers following the completion of field work.
- Provision of accurate prescription files to contractors / customers, following approval of agreed actions
- Management of spreading contractor relationships within your region

**Key responsibilities and duties**:

- Conduct market analysis to deepen the business’ understanding of new opportunities
- Follow up prospective customers and qualify them based on agreed criteria
- Provide onboarding and training materials to new agronomy partners and farmer customers
- Deliver results to customers in the manner required, with all deals moved to ‘Work completed’ within two-days of results being made available
- Provide ongoing training and support to both farmer and agronomic customer relationships
- Support post-season reviews with key customers to ensure all agreed actions were implemented
- Contribute to in-house research and development and identify opportunities to take on sector and industry leaderships on behalf of the broader sales team
- Contribute to the marketing and promotions of key services within your region
- Promote the merits of the business and relevant services through representation at key events throughout your region.
- Attend training courses and industry workshops to expand your industry intelligence and broaden your network.
- Adhere to relevant business processes to ensure the orderly handover between key personnel
- Actively contribute to a culture of continuous process improvement.

**Required Experience & Skills**
- A passion for the agricultural sector
- Strong communication skills and work ethic
- A customer-first mindset
- The ability to form relationships across the organisation - particularly with Sales Managers and the Operations team
- The ability to solve issues and communicate those solutions in simple, easy-to-understand ways to customers
- An Australian driver’s licence.

**How to Apply**

If you’re excited about contributing to Precision Agriculture and have the skills we’re looking for, we encourage you to apply Please submit your resume and a brief cover letter outlining your relevant experience and why you’re a great fit for this role.

**Job Types**: Full-time, Permanent

Pay: $75,000.00 - $90,000.00 per year

Work Authorisation:

- Australia (preferred)

Work Location: In person

  • Customer Service Specialist

    6 months ago

    Toowoomba, Australia GSB Full time

    Customer Service Specialist **About the role** At Great Southern Bank we're a customer-obsessedbunch. We pull out the stops to help all Australians own their own home. Thismeans attracting and retaining customers through our strong brand, clever propositions,and award-winning service and support. Our **CustomerService Specialist **role is pivotal to...

  • Customer Service Specialist

    6 months ago

    Toowoomba, Australia Great Southern Bank Full time

    At Great Southern Bank we're a customer-obsessed bunch. We pull out the stops to help all Australians own their own home. This means attracting and retaining customers through our strong brand, clever propositions, and award-winning service and support. Our **Customer Service Specialist **role is pivotal to supporting our purpose. Based in our **Toowoomba**...

  • Customer Service Specialist

    3 months ago

    Toowoomba, Australia St.George Full time

    **Customer Service Specialist - St George All roles at Westpac Group can be considered for flexible working arrangements, such as flexible hours, working remotely, part time work, or job sharing. - **Join our fabulous banking team in Toowoomba QLD**: - **Full time position available**: - **Keep taking your career up a notch **How will I help?** You’ll...

  • Customer Service Specialist

    4 weeks ago

    Toowoomba, Queensland, Australia Beaumont Tiles Full time

    Beaumont Tiles is Australia's largest tiles and bathroom ware retailer with over 110 outlets nationwide. We are a market leader in the industry, recognized for our innovative approach to bringing the best products to our customers.About the RoleWe are seeking a skilled Customer Service Specialist to join our team at Beaumont Tiles in Toowoomba. This...

  • Customer Service Specialist

    6 months ago

    Toowoomba City, Australia Great Southern Bank Full time

    At Great Southern Bank we're a customer-obsessed bunch. We pull out the stops to help all Australians own their own home. This means attracting and retaining customers through our strong brand, clever propositions, and award-winning service and support. Our** Customer Service Specialist **role is pivotal to supporting our purpose. Based in our **Toowoomba**...

  • Agribusiness Relationship Development Manager

    3 weeks ago

    Toowoomba City, Australia BOQ Specialist Full time

    About BOQ SpecialistWe are a forward-thinking bank dedicated to supporting the growth and sustainability of rural businesses and farms. As a leading provider of agribusiness banking services, we are committed to innovation, customer centricity, and fostering long-lasting relationships with our clients.

  • Service Specialist

    6 months ago

    Toowoomba, Australia Aon Corporation Full time

    Posting Description: - Hybrid working arrangement. - Start your insurance career with a market leader! - Be part of a fun and high performing team! **Service Specialist | Toowoomba** We are seeking a Service Specialist to join our high performing National Team, which specialises in the delivery of best-in-class risk management solutions for mid-market...

  • Service Specialist

    6 months ago

    Toowoomba, Australia Aon Corporation Full time

    Posting Description: - Hybrid working arrangement - Position will suit someone who is looking to start their insurance career! - Endless career development opportunities within a global company **Service Specialist Toowoomba** We are seeking a Service Specialist to join our high performing National Team, which specialises in the delivery of best-in-class...

  • Sanitary Services Specialist

    4 weeks ago

    Toowoomba, Queensland, Australia Rentokil Initial Full time

    Job OverviewWe are seeking a skilled Sanitary Services Specialist to join our team of technicians at Rentokil Initial. As a key member of our hygiene services division, you will be responsible for delivering exceptional service to our customers while maintaining the highest standards of quality and safety.

  • Customer Service

    6 months ago

    Toowoomba, Australia McGregor Gourlay Full time

    **Introduction**: McGregor Gourlay Agricultural Services is one of the most dynamic privately owned rural services companies in Australia, employing over 150 staff across 17 branches located across North West NSW, the NSW Northern Rivers, the Darling Downs and the South West QLD Border Regions serving the townships and surrounding areas. We offer a highly...

  • Customer Service

    6 months ago

    Toowoomba, Australia McGregor Gourlay Full time

    **Introduction**: McGregor Gourlay Agricultural Services is one of the most dynamic privately owned rural services companies in Australia, employing over 150 staff across 17 branches located across North West NSW, the NSW Northern Rivers, the Darling Downs and the South West QLD Border Regions serving the townships and surrounding areas. We offer a highly...

  • Service Specialist

    8 months ago

    Toowoomba, Australia Aon Full time

    Hybrid working arrangement. Start your insurance career with a market leader! Be part of a fun and high performing team! Service Specialist | Toowoomba We are seeking a Service Specialist to join our high performing National Team, which specialises in the delivery of best-in-class risk management solutions for mid-market clients. We have an extensive...

  • Service Specialist

    6 months ago

    Toowoomba, Australia Aon Corporation Full time

    Posting Description: - Hybrid working arrangement. - Start your insurance career with a market leader! - Be part of a fun and high performing team! **Service Specialist | Toowoomba** We are seeking a Service Specialist to join our high performing National Team, which specialises in the delivery of best-in-class risk management solutions for mid-market...

  • Washroom Services Specialist

    1 month ago

    Toowoomba, Queensland, Australia Rentokil Initial Full time

    Job Description:We are seeking a skilled Washroom Services Specialist to join our team of technicians. As a key member of our team, you will be responsible for maintaining the highest standards of hygiene and cleanliness in customer washrooms.Key Responsibilities:Maintenance of customer washrooms, including sanitation and hygiene equipmentCompliance with all...

  • Customer Service Team Member

    7 months ago

    Toowoomba, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Customer Experience Specialist

    4 weeks ago

    Toowoomba City, Australia Heritage and People's Choice Full time

    We are seeking a highly skilled Customer Experience Specialist to join our team at Heritage and People's Choice, a 100% member-owned bank with a strong commitment to prioritizing people.About the Role:This is an exciting opportunity for a motivated individual to deliver exceptional customer service and make a positive impact on our members' lives. As a...

  • Relationship Executive

    3 weeks ago

    Toowoomba City, Australia BOQ Specialist Full time

    About the Role We here at BOQ Group are looking for an experienced Agribusiness banker to join us in our brand-new Relationship Executive role. This Relationship Executive (Agribusiness) will be handed an empty customer portfolio to build and manage, with a dedicated Analyst as support. This role will be instrumental in building and expanding our...

  • Customer Experience Specialist

    4 weeks ago

    Toowoomba, Queensland, Australia Aon Full time

    About AonAon is a global leader in risk management and human capital consulting. We help our clients navigate the complex landscape of insurance, investments, and workforce solutions to achieve their goals and protect their interests.With an extensive presence across Australia, including representation in each State capital and a regional branch network, we...

  • Customer Service Ambassador

    4 weeks ago

    Toowoomba, Queensland, Australia PFD Food Services Full time

    Unlock a World of OpportunitiesAre you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a dynamic environment where no two days are the same?We are seeking a talented Customer Service Representative to join our team at PFD Food Services, one of the country's most recognised brands.About the RoleThis is an...

  • Customer Service Ambassador

    1 month ago

    Toowoomba, Queensland, Australia PFD Food Services Full time

    We are looking for a talented Customer Service Representative to join our team at PFD Food Services. As a key point of contact for our customers, you will be responsible for creating and maintaining excellent customer relationships, processing customer orders and enquiries, and performing administrative tasks.To be successful in this role, you will need to...