Cafe Attendant

Banksy Bar & Kitchen is a modern cafe and espresso bar in Broadbeach, Gold Coast, QLD offering dine in and takeaway food and drink options. Coffee Beans are roasted by Quest Coffee Roasters, offered for purchase and used for coffee service. We have an opening for a casual Cafe Attendant on 1 or 2 days each weekend. Shifts would be between 5 and 7.5 hrs long. There will be option to take on more shifts with training in various areas of the Front of House.

Our team is young, energised, passionate, and you’ll be supported by experienced professionals from coffee, product, business, and software backgrounds. Our goal is to build a workplace and business that gives back to society by empowering individuals, small businesses, and communities. We believe social and environmental business sustainability is essential to the health of our society.

**RESPONSIBILITIES**
- **Running Food**: Delivering food orders from the kitchen to the appropriate tables, ensuring accuracy and prompt service.
- **Clearing and Cleaning Tables**:Keeping the dining area tidy and presentable, clearing tables after customers leave, and promptly resetting them for the next guests.
- **General Cleaning**: Maintaining cleanliness and hygiene standards in the cafe, including regular cleaning of surfaces, floors, and equipment.
- **Dishwashing**: Ensuring timely and efficient cleaning of dishes, glassware, and utensils to maintain a smooth workflow and support kitchen operations.
- **Customer Service at Till**: Assisting customers at the cash register, processing transactions accurately, and providing friendly and attentive service.
- Promotion of coffee and food consumption by educating customers.
- **Handling and Serving Food**: Preparing and serving food items, such as pastries, sandwiches, and snacks, following established recipes and presentation guidelines.
- **Assisting with Opening and Closing**:Supporting the team in preparing the cafe for opening and ensuring all tasks are completed at the end of the day for a smooth closing process.
- Maintains a safe and healthy work environment by following organisation standards and Food Health & Safety regulations

**ABOUT YOU**

PROFESSIONAL REQUIREMENTS
- Previous experience in a cafe or hospitality setting, with a strong understanding of customer service principles.
- Excellent listening and verbal communication skills to interact with customers and team members effectively.
- Familiarity with Food Health & Safety regulations to ensure a safe working environment.

NICE TO HAVE
- Barista experience / training.
- Certification in Hospitality or related industry.
- Experienced in a fast paced cafe.

PERSONAL REQUIREMENTS
- Australian citizen or resident with an appropriate visa to work in Australia
- Availability to work at least 1 weekend day every week (bonus if can work 2 weekend days)
- Availability to work shifts between 8am to 3pm weekends for between 5 and 7.5 hrs.
- Own transport to and from work

PERSONAL QUALITIES
- You strive for open and honest communication with respect for others
- Professional demeanour and a desire to exceed expectations
- Strong customer focus and empathy
- Desire to learn
- You are reliable, punctual, and organised
- You like getting things done and care about how they get done
- You are proactive and self-directed, identifying issues and opportunities ahead of time
- You strive for achievement and making a difference

**BENEFITS**
- Casual: $24 to $31 / hr Base Rate + penalties & super
- Support from a great team
- Support from a great team of professionals, fostering a collaborative and positive work environment.
- Option for training in Cafe / Barista.
- Enviable working location at a new and modern cafe in Broadbeach.

**Job Type**: Casual

Pay: $24.00 - $31.00 per hour

**Benefits**:

- Employee discount
- Free drinks
- Professional development assistance

Schedule:

- Day shift
- Every weekend
- Weekend availability
- Weekends only

Supplemental pay types:

- Christmas bonus
- Penalty rates

Application Question(s):

- If you are on a VISA, what VISA are you on?
- Why do you want to work at Banksy Bar & Kitchen on weekends as a Cafe Attendant?
- How many hours are you looking for each week?
- What weekend days are you available to work on?

**Experience**:

- Food handling: 1 year (preferred)
- Barista: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person