Practice / Administration Manager

4 weeks ago

Richmond, Australia Icon Holdings Services Full time

**Administration Manager - Icon Cancer Centres Richmond & East Melbourne**
- Oversee the administration function at our shared radiation oncology centres in Epworth Richmond & Epworth Freemasons_
- Lead a team of medical administrators at our well-established cancer treatment centres as we strive to make a meaningful difference in our patients lives.
- Opportunity to manage the administrative function of two centres in a shared staffing/team setup
- Work closely with Site Manager, Nurse Managers and Radiation Therapist leaders to complete our management team
- Weekdays only (Normal Operating Hours: 8am to 5pm Monday to Friday)
- Permanent Full Time (38hrs), Monday-Friday - Richmond, VIC
- What do we think it takes to thrive in this position?_

This role requires close coordination with all our disciplines and is a varied role which includes team management, billing, data entry and auditing, rostering, site maintenance, training and development and oversight over other daily activities. If you come from a medical administration background encompassing these types of duties and have a knack for leadership, we’d love to hear from you
- What does it mean to work at Icon?_
- “_
- It’s such a scary journey navigating cancer care. But we are here to help, answer their questions and hopefully make them feel safe and supported. I like to play a small part in each patient's journey, and so we, as a team, strive to be exceptional. I just feel so content where I am right now. I know this is where I’m meant to be for my team, doctors and our patients because I can make a difference here.”_ Courtney Bridge, Administration Manager, Icon Cancer Centre Southport

**About the Role**:
We are seeking an Administration Manager to join our innovative and dynamic team. Based primarily on-site at the Icon Cancer Centre Richmond (within Epworth Centre) this role reports to the Site Manager and is responsible for leading our administration team at both Epworth-based sites. This role will operate in a full-time capacity, working 76 hours per fortnigh, Monday to Friday.

Learn more about our Icon centres within Epworth here:
**Key Responsibilities**
- Leadership_
- Lead Administration/Practice Management team members at Site and ensure a safe, supportive and productive work environment
- Onboarding, training, rostering and management of administration staff
- Complete comprehensive team assessments to identify gaps in skills required to achieve business outcomes and ensure staff training is completed.
- Implement effective rosters to manage workloads and meet the needs of the Site
- Address performance and manage issues relating to team members as they arise
- Conduct monthly team meetings
- Participate as an active and positive member of the Site Leadership team and maintain a collaborative relationship with all team members at the Site
- Operational_
- Ensure a timely and efficient patient admission, discharge and outpatient appointment process
- Oversee patient billing function and manage outstanding debtors
- Maximise utilisation of the Site consultation rooms
- Establish and review workflow processes, functionality of workstations to support optimal efficiency
- Ensure relevant patient outpatient documents are signed and billing processed accordingly
- Act as ‘First Line’ IT (Dictaphones, telephones, TOTALCARE etc.) troubleshooting
- Ensure regular meetings are held with onsite VMOs who consider practice at the site, as their primary practice and ensure open and transparent communication with practice operations
- Conduct biannual meetings to review VMO’s satisfaction with service levels

**About the person we're going to hire**:
Icon is committed to providing exemplary patient care to the community. To be successful in this role, you require to be highly motivated with a positive and enthusiastic attitude. You will be required to take on an integral role in the management of day-to-day administration activities and may be expected to offer occasional assistance across all current and future sites. If this sounds like you, we'd love to hear from you.

**What we’re hoping you can bring to the team**:

- Experience supervising and leading teams in a health environment
- Experience and knowledge of the private health fund claiming process
- Demonstrated commitment to customer service and successful development of long term relationships with external and internal customers
- Advanced knowledge of all patient billings i.e. Medicare, DVA and private patients (desirable)
- Knowledge of legislative requirements in a health care setting (desirable)
- Qualification or training in management and leading teams (desirable)

**Who are we?**

Icon Group is Australia’s largest dedicated cancer care provider and has expanded globally into Singapore, Mainland China, Hong Kong and New Zealand. We are built on a strong but simple vision - to deliver the best care possible, to as many people as possible, as close to home as pos

  • Theatre Booking Officer/administration Assistant

    2 months ago

    Richmond, Australia Medical Practice Jobs Full time

    **About Us** We are Melbourne’s premier ENT Surgical practice and pride ourselves on providing excellent patient care, best practice standards and an outstanding clinical and administrative team. We are seeking an experienced Theatre Bookings Officer/Administration Assistant to join our fast-paced Theatre Bookings team, administering to 8 ENT Surgeons....

  • Practice Manager

    1 week ago

    Richmond, Australia Rooms with Style Full time

    **Practice Manager** - Full Time - Richmond/Glen Iris - Parking - Well above award package - Renowned Professor of Orthopaedics - Commencement April - Genie Medical Software - Mature minded - Engaged team leader Are you interested in cultivating and managing a great team and making a difference in our patient’s lives? Do you like to use your fantastic...

  • Practice Coordinator

    2 months ago

    Richmond, Australia The Three Seas Group Full time

    **THE THREE SEAS GROUP** The Three Seas Group is a well-established private practice with more than 30 psychologists, counsellors and a psychiatrist based in four locations across Melbourne. We're passionate about providing quality mental health services, and offer a friendly and collaborative work environment. **About the role** We’re looking for a...

  • Practice Manager

    2 weeks ago

    Richmond, Australia Epworth Healthcare Full time

    Practice Manager - Sports and Exercise Medicine Group - Full time Attractive Remuneration & Benefits Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s health system, embracing the latest in evidence-based...

  • Practice Consultant Learning and Practice

    1 week ago

    Richmond, Australia Jesuit Social Services Full time

    Posted: 09/06/2023 Closing Date: 23/06/2023 Job Type: Permanent - Full Time Location: Richmond Job Category: Community Services and Development **About the organisation**: **Jesuit Social Services is a social change organisation working to build a just society where all people can live to their full potential.** We reflect on the critical factors...

  • Receptionist/practice Manager Allied Health Clinic

    1 month ago

    Richmond, Australia ActiveWell Health Full time

    We are looking for a reliable, enthusiastic person with a warm and friendly manner to practice manage our brand new Allied Health practice. You will be required to work on reception, whilst completing tasks relevant to the administration of the clinic. We would also like someone who has some experience in setting up protocols and procedures relevant to the...

  • Aps5 Legal Practice

    7 days ago

    Richmond, Australia DFP Recruitment Services Full time

    **Job description**: **The Opportunity** On behalf of a large Federal Government Agency, we are looking for an APS5 Legal Practice and Capability - Recruitment Officer. This role will work as part of the Legal Practice and Capability Branch Team. This is a 12-month assignment based in Geelong or Richmond and will be working Monday - Friday, 37.5 hours per...

  • Practice Manager

    2 weeks ago

    Richmond, Australia Epworth Healthcare Full time

    Epworth’s Sports and Exercise Medicine Group is a specialised medical centre offering an extensive service for the diagnosis, management and prevention of musculoskeletal injuries which may occur in sporting, recreational or domestic circumstances. As our Practice Manager (full time parental leave cover 12 months commencing June) reporting to the...

  • Practice Manager

    2 weeks ago

    Richmond, Australia Epworth Healthcare Full time

    Epworth’s Sports and Exercise Medicine Group is a specialised medical centre offering an extensive service for the diagnosis, management and prevention of musculoskeletal injuries which may occur in sporting, recreational or domestic circumstances. As our Practice Manager (full time parental leave cover 12 months commencing June) reporting to the...

  • Practice Leader

    7 days ago

    Richmond, Australia Berry Street Full time

    **State wide role, travel involved, weekly meeting in Richmond**: - ** Full time, permanent position available**: - ** $104K plus $10,500 motor vehicle allowance, super and salary packaging** **The Opportunity** This is an exciting opportunity to join an innovative team of creative thinkers who are driven to create system change within the Out of Home...

  • Practice Partner

    3 weeks ago

    Richmond, Australia Goodstart Early Learning Full time

    **Role**: Practice Partner **Location**: Victoria East - Covering The City of Casey, The Mornington Peninsula and The Gippsland Region of Victoria **Employment Type**: Permanent Full Time We’re Goodstart With 16,500 “Goodstarter” team members across nearly 700 centres nurturing 70,000 children, we’re Australia's largest provider of early learning...

  • Practice Manager Front Office Coordinator

    2 months ago

    Richmond, Australia Elevate Dental Full time

    **We're looking for a Practice Manager and Front Office Coordinator to join our team!** We're expanding into a much larger space in Richmond, and a leadership position has opened up. **This role is a MANAGEMENT Role with Front Office Duties.** If you thrive on creating a great team culture, hitting goals, improving efficiency and being in charge of...

  • Part-time Bookkeeper/administration

    2 weeks ago

    Richmond, Australia Rooms with Style Full time

    **Part-Time Bookkeeper/Administration** - 3 days per week permanent Part Time - Bright modern offices - Richmond and Glen Iris - Xero and Genie Software - great team - Specialist okay Orthopaedic Private Practice - Reception relief and ad hoc admin Do your pride yourself on your attention to detail? Do you enjoy a professional environment and working with a...

  • Administration Officer

    3 weeks ago

    Richmond, Australia Engage Personnel Full time

    An AMAZING opportunity for an Energetic, Bright and Bubbly individual! - General Administrative duties in a boutique practice! - Work closely with everyone in the office! This is a great opportunity for an Office Administrator to join a close-knit team in the inner eastern suburbs. Be responsible for a range of different duties and work alongside the...

  • 914 - Part-time Bookkeeper/administration

    2 weeks ago

    Richmond, Australia Rooms with Style Full time

    **Part-Time Bookkeeper/Administration** - 3 days per week permanent Part Time - Bright modern offices - Richmond and Glen Iris - Xero and Genie Software - great team - Specialist okay Orthopaedic Private Practice - Reception relief and ad hoc admin Do your pride yourself on your attention to detail? Do you enjoy a professional environment and working with a...

  • Medical Secretary, Practice Manager

    5 days ago

    Richmond, Australia Raythorp PL Full time

    Medical Reception, including answering telephones and recording on the computer of Patient's details a necessity. Making Appointments and booking Operations,Templates available. Working with clinical files including Medico Legal ones a necessity. Facility with billing of patients,Private Health Funds, and Third Parties (Workcover and TAC) very important....

  • Office Administrator/bookkeeper

    2 weeks ago

    Richmond, Australia Ashdan Partners Pty Ltd Full time

    **Job Title: Bookkeeper/Administrator** **Company: ASHDAN PARTNERS PTY LTD** **Location: WINDSOR NSW** **Type: Full-time** **Salary: Dependant on work experience & qualifications** **Job Summary**: **Key Responsibilities**: - Bookkeeping: Assist in maintaining accurate financial records for clients, including data entry, reconciliations, and...

  • Receptionist / Administration Assistant

    3 weeks ago

    Richmond, Australia Jackson Clements Burrows Architects Full time

    We are currently seeking an exceptional receptionist / Administration Assistant to join our team on a part-time basis. What we are looking for: - 2 days per week (Monday / Tuesday) - Job share with current team member - The role is an integral part of the JCB team heping support the practice with various general administration and front of house tasks...

  • Aps4 Administration Officer

    2 months ago

    Richmond, Australia Chandler Macleod Full time

    **Location** *** - Richmond, Victoria**Category** *** - Executive**Salary** - $43.82 AUD - $43.82 AUD Hourly**Posted** - 08-Nov-2023**Work type** - Casual/Temp**Contact** - Teresa Zanatta**Reference** - BH-153654**Applications close by 4pm Tuesday 22nd of November 2023.** **Mandatory: Australian Citizenship required to work within Federal...

  • Residential Care Practice Leader

    7 days ago

    Richmond, Australia Berry Street Full time

    **State wide role, travel involved, weekly meeting in Richmond**: - ** Two Full time, permanent positions available**: - ** $104K plus super and salary packaging** For over 140 years, Berry Street has adapted to a changing world, and we will continue to adapt to achieve our purpose. We believe children, young people and families should be safe, thriving...