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Operations Support Supervisor
3 weeks ago
You would report into the Operations Manager and have a dotted line to the Admin & Sales Manager. Essentially the 2IC in the depot, they would be supporting/managing the branch as the go-to person for our customers and liaison between internal management (me) and the Operations Manager. They will work closely with the site admin, our customers and operations to alleviate this burden from the Operations Manager. The Depot Operations Support Supervisor will ensure that all matters pertaining to the depot are handled efficiently and effectively allowing the Operations Manager the latency to rebuild and train new staff and increase quality throughput of the depot.
- Has a strong background and proven experience with operations and operational throughput (quotas and DIFOT familiarity)
- Ideally someone that’s come off the tools and wants a ‘hybrid’ hands-on office role. Please note, whilst this will be classed as a ‘white collar’ role, this person needs to be comfortable getting out into the depot operations frequently liaising with the Operations Manager and the Operations Team - they are by no means desk bound. When the Operations Manager is not onsite or unavailable due to lack of latency, they will be comfortable and have absolute confidence to step up and direct the team appropriately. Coming from the tools they will know their way around maintenance and repairs so they know when someone is having a lend and can challenge the team to step up and complete their tasks in full and on time.
- Someone who can and has managed multiple touchpoints through complex projects. Can put together a project plan easily and ensure its completed.
- Is highly proficient with all levels of administration and/or customer management/service.
- Must be able to time manage effectively, planning their day and knowing how to manage this even when their day is put out by unexpected interruptions - they manage their day, they don’t let the day manage them
- When the Operations Manager is not around they will be able to step up and coordinate the team with confidence and ensure the depot runs smoothly, so previous experience managing blue collar workers is essential.
- Must live South of the River or within 30 mins proximity.
Please note only shortlisted applicants will be contacted
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