Apac Event Experiences Manager

2 weeks ago

Sydney, Australia Salesforce Full time

**Job Category **:Marketing

**Job Details**:
**Are you someone who...**
- Is passionate about creating high-touch strategic event experiences and exceptional customer journeys?
- Enjoys working with different stakeholders across multiple geographies and functions in a fast paced environment?
- Strong project management focus including multiple projects at once with varying size/complexities.
- Has a flair for content and strategy whilst implementing and executing event experiences?
- Is not afraid of event and internal operations - from experience to budget management, analytics and campaign day-to-day management?
- Is adaptable to the constant needs of business and social change, curious and motivated to try out new and different things, eager to deliver success for the customer, business and society as a whole?

**If so, read on...**

We are looking for an APAC Event Experiences Manager to help define and implement the right events strategy across the APAC region, making sure we deliver great customer experiences with high business impact.

You have a strong capability of bringing internal and external stakeholders across a variety of functions together to deliver the ultimate customer experience and journey. You are driven by a deep motivation to innovate, push the needle, place the customer first, and deliver high-impact results to and for the business. You thrive on engagement, working with others and first-class delivery.

As an APAC Event Experiences Manager you support the Director Strategic Experiences APAC to further develop and deliver the strategic experiences plan. You bring your authentic self to work every single day and enjoy working hand in hand with diverse teams.

Being inclusive and leading with respect and understanding is part of your whole being.

**Responsibilities**:

- Implement the most effective APAC events experience strategy and tactics while always keeping the customer and experience delivery top of mind.
- Execute/Deliver and follow-up on small and large scale strategic experiences - from a small intimate physical dinner, to a large scale virtual and/or hybrid third party event
- Ongoing review of current programs and initiatives, adjusting and pivoting accordingly based on business needs as well as social, environmental changes.
- Implement local and regional needs into global strategic event experience tactics. You ensure regional internal voices are heard to deliver the best experience for customers, executives and prospects. Likewise, having the ability to integrate global and APAC tactics into local and regional event experiences is critical.
- Possess a broad interest in creativity, innovation, and event marketing.
- Delivery of seamless and inspiring virtual and hybrid events. Bring technology and innovative know-how into these experiences that clearly demonstrate a ‘wow’ factor and ultimately shift the needle on bottom line business.
- Strategy and execution of events with high business, brand and thought leadership impact.
- Campaign and pre-event guest experience management - working hand-in-hand with sales and marketing targeting the right customers and prospects. Managing internal event campaign management from start to finish - marketing communication tactics, understanding existing customer relationships and working with all sales teams post-event to ensure the right follow-up tactics are in place including lead management.
- Manage complex and large budgets, engage with procurement, experience with agencies and agency management, work with procurement teams on agency performance, delivery and review accordingly.

**Who you are and preferred experience....**
- 5+ years experience in event marketing and/or experiential marketing - managing multiple complex and multifaceted projects successfully end to end
- Proven project leadership and broader customer marketing skillset
- Experience working with large international, diverse and often complex functional teams
- Marketing and/or event agency management experience
- Management and experience of large and detailed budgets is preferred
- Affinity for technology and innovation is highly desirable - notably in virtual and hybrid event experience formats
- Organisational talent, detail-oriented, planning with a ‘get it done’ attitude
- Demand Generation and campaign / audience acquisition management experience preferred
- Internal and External Executive Engagement Experience in delivering impactful customer journeys is preferred
- Passionate about events and strategic experiences. You thrive on working in very high-paced global environments
- A positive mindset with strong verbal and written communications and presentation skills

**Accommodations**:
**Posting Statement**:
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society

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