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L2 / L3 Application Production Support

1 month ago

Sydney, Australia Hashmap Full time

**Req ID**:249764

We are currently seeking a L2 / L3 Application Production Support to join our team in Sydney, New South Wales (AU-NSW), Australia (AU).

JD:
**Required Skill Sets**:

- Application Development and Application Support using J2EE Technologies and ETL Tools
- Technologies : J2EE, Servlets, JDBC
- Programming :HTML, XML, Bootstrap, Java
- Unix, SQL and knowledge of other scripting languages
- Production Support experience is necessary. Banking domain experience preferred. Front office Support is good to have.

**Day to Day job Duties**:

- Actively provide support for resolution of L3 issues with detailed analysis, code fixes, and rigorous testing
- Participate in Requirements gathering, design and implementation. by collaborating closely with all the stakeholders
- Work on supporting Product servers and clients on cutting-edge platforms.
- Contribute to our continuous improvement and continuous delivery
- Work effectively in collaboration with other team members
- Implement new tool functionalities that support changing business requirements.
- Develop functions that automate provisioning and access management primary/secondary controls.
- Develop functions that help improve user experience.
- Provide technical feedback and support to Development teams.
- Perform detailed RCA of issues in production and implement corrective actions.
- Validated collaboration and communication skills, being able to lead in a global environment.
- Understanding of Agile principles will be added advantage.

**About NTT DATA Services**

**_NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team._