Business Banking Associate

2 weeks ago


Perth, Australia Bankwest Full time

Business Banking Associate, SBB, Perth- You are ambitious.- We value career progression.- Together, we make a positive impact.

Role specifics:
- Full-time permanent position in a high-performing, tight-knit team.- Based at our lively head offices on Murray Street- Option for hybrid working model: blend of office and remote work.

See yourself in our team:
As a Business Support Consultant, you'll be the initial contact for our customers, dedicated to ensuring a positive experience and resolving queries thoroughly. Joining the outbound team, you will assist in transferring high-value individuals and small business clients from Bankwest to CBA accounts, supporting our Small Business Banking function. Your commitment to quality service will drive smooth transitions and enhance customer satisfaction.

Do work that matters:
- Deliver outstanding customer service.- Resolve queries promptly as the initial point of contact.- Understand the transition process and collaborate with Small Business Banking team.- Provide timely and accurate responses using appropriate channels.

We're interested in hearing from people who have:
- Customer relationship experience- Demonstrable and sound experience using our systems, processes and procedures.- Consultative objection handling skills and experience- Strong customer service skills- Effective time management skills- Able to work in a fast-paced team environment.

We prioritize work-life balance and offer flexibility. Let's discuss how it fits with this role.

Sidekick

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Advertising End Date: 16/03/2024



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