Ict Service Desk

5 months ago

Canberra, Australia Peoplebank Full time

Location:
- Canberra- Job Type:
- Contract- Posted:
- about 3 hours ago- Contact:
- Carissa Burgos- Discipline:
- General IT
- Reference:
- 256628Our client is seeking an ICT Service Desk professional to join their team and provide support for their information technology and communication infrastructure. This is a contract role and is based in their Canberra office.
- Work under established priorities and methodologies to identify, assess, and resolve ICT incidents and problems for clients.
- Undertake ICT moves, adds, and changes for clients.
- Provide assistance to key customer groups to ensure effective delivery of projects and events.

To be successful in this role, you should have:

- Demonstrated knowledge in implementing, supporting, and operating ICT hardware, software, and multimedia in a corporate environment, including exhibition and event areas.
- Experience in system administration activities, including support for Microsoft Windows desktops, Active Directory, Exchange, Teams, Office 365, printers, and multimedia devices.
- Strong prioritization and problem-solving skills with the ability to meet deadlines and work in a small team under direction in a high-pressure environment.
- Excellent communication, negotiation, and presentation skills with the ability to build and maintain relationships and manage diverse stakeholders.
- High-level customer service skills and the ability to monitor and ensure the quality of customer service activities.
- Diversity and inclusion are strongly supported at Peoplebank. People of all nationalities, gender identities, and cultural backgrounds, including Aboriginal and Torres Strait Islander Peoples, are encouraged to apply._

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