Electrical Product Expert

3 weeks ago

Canning Vale, Australia Blackwoods Full time

Join an iconic Wesfarmers business, leaders in industrial & safety supplies
- Fantastic opportunity for an ambitious individual and ongoing career development
- Permanent full-time hybrid role offering work/life balance & fantastic employee benefits

**OUR STORY**

Blackwoods is Australia’s leading supplier of industrial and safety supplies. For over 140 years, we have supported businesses big and small with our range of over 300,000 products from the world’s best brands. From the Sydney Harbour Bridge to the railway and your local mechanic, we supply what our customers need when they need it, along with unparalleled expertise and service from our passionate team.

With a national footprint of over 50 branches and 6 Distribution Centres, our people are at the heart of everything we do. Being a part of the Wesfarmers group, also means that we have endless opportunities to make a difference, so join us, and let’s help more people build a better Australia.

**YOUR OPPORTUNITY**

A great opportunity has become available for a passionate, talented, and self-driven professional to join our established team of **Technical Specialists,** based in our **Canning Vale, WA **office.

We’re looking for someone experienced in the supply, sales, and delivery of customer solutions of electrical products (incl. cable).

Reporting directly to the Team Leader, you will be supporting our sales and customer care teams in the delivery of exceptional customer value and customer solutions to existing and new customers.

Your key responsibilities will include, but are not limited to:

- Delivery of electrical product category sales support, from product identification to customer solutions, through joint activity with account managers and vendors
- Maintaining an opportunity pipeline (incl. CRM), performance reporting, and providing key market and customer insights
- Delivery of product knowledge support (incl. training) to our sales and customer service teams
- Build, develop, and foster existing and new customer and vendor relationships through the delivery of technical expertise
- Provide quote and tender response support including product recommendations
- Contribute to cross function projects and initiatives

To be successful, you will have:

- Proven track record in delivering technical expertise, specifically within the electrical category, or equivalent hands-on industry expertise
- Ability to proactively manage competing priorities and delivering outcomes
- Strong communication and stakeholder engagement skills
- Ability to build positive and effective working relationships across functions
- Desire to be face to face with customers delivering technical solutions
- Comprehensive Microsoft office skills, with CRM experience highly regarded

**CULTURE & BENEFITS**

A career with Blackwoods will offer you rewarding experiences and opportunities for growth and development. We have a diverse, inclusive, and safe workplace where our team members care about each other and enjoy building meaningful connections.

To ensure our employees feel valued, supported, and celebrated, we provide a range of employee benefits including:

- Hybrid and flexible work arrangements
- Competitive salaries and incentives
- A range of diversity and well-being initiatives
- Ability to purchase up to 4 weeks additional annual leave
- Team events, celebrations, and development opportunities
- Team member discounts on Wesfarmers products
- Discounted offers from over 300 corporate partners
- Onsite parking and novated leasing options
- Generous Wesfarmers annual share plans
- Attractive parental leave policy and more

**NEXT STEPS**

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