Health Service Interpreter

1 month ago

Brisbane, Australia Queensland Health Full time

About the role
This role provides effective, efficient and professional interpreting (and related) services to MNH patients and carers who are not proficient in English or who are hearing impaired
About you
This successful applicant will carry out the following key accountabilities in accordance with the Metro North Health's values:

- This position requires sophisticated sensitivity to, knowledge and understanding of issues impacting people from culturally and linguistically diverse backgrounds seeking access to safe, high quality and compassionate healthcare services.
- Provide effective and confidential interpreting services across Metro North Health service staff and patients, consumers, and clients.
- Provide a superior linguistic support role within Metro North Health for Culturally and Linguistically Diverse clients relevant to languages the role is accredited to interpret.
- Maintain accurate records and accurately complete data entry into relevant systems.
- Effective time management, with the ability to balance priorities and work on multiple tasks, getting work done in an effective and efficient manner, and communicating if there are circumstances that will impact on deadlines
- Communicate with families and visitors to provide general advice on hospital visit, and assist with completion of relevant forms, and other duties as required.
- Demonstrated Information Technology skills, for use in the delivery of interpreting services.

Health Equity
It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services; and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.
Benefits when working for us
- Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
- Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
- Flexible working arrangements and competitive salary rates with annual incremental increases
- Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTEDThis work is licensed under a Creative Commons Attribution 3.0 Australia License.

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