Customer Care Consultant
2 months ago
Amazing business with customer focused culture. Rydalmere location.
- Fun team and culture where internal promotions are encouraged.
- Circa $75-80K plus superannuation, onsite parking and great staff amenities.
Do you live and breathe customer service?? Due to an internal promotion an opportunity for a highly engaged and professional customer experience specialist has become available.
Attitude is everything Talk to a broad range of internal and external contacts and clients to ensure a positive customer sales process. You will manage the product order process from placement through to shipping and delivery.
- Amazing business with customer focused culture. Rydalmere location.
- Fun team and culture where internal promotions are encouraged.
- Circa $75-80K plus superannuation, onsite parking and great staff amenities.
**Our client**
Highly successful and well established, our client offer an incredible team culture that values amazing customer service
**The role**
**The responsibilities**
- Process orders from the website, the sales team and customers.
- Manage product or supply queries and liaise with supply chain to resolve any issues.
To be successful, you will be energetic and proactive and have:
- a minimum 12 months phone based customer service experience.
- exceptional communication skills and a calm, professional manner.
- good follow up and problem resolution skills.
- an understanding of wholesale distribution.
- experience using a top tier CRM and be technically savvy.
**The rewards**
This role is unique, critical to the success of the business and offers an exceptional working environment. The position offers a base salary between $75-80K plus superannuation, parking and bonus.
**How to apply
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