Admissions Officer

2 weeks ago

Brisbane, Australia Queensland University of Technology Full time

$66,923 to $70,407
- Ongoing, full-time
- Kelvin Grove

**Who are we looking for?**

Queensland University of Technology (QUT) is seeking a Admissions Officer to join Student Administration, Student Services and Wellbeing, Administrative Division.

Are you organised and have a passion for customer service? Come and join a wonderful administration team who provides operational support for domestic and international students for Queensland University of Technology. You won't be disappointed.

**Real world impact**

QUT is a major Australian university with a global outlook and a 'real world' focus. We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.

**About Student Services and Wellbeing**

The Student Services and Wellbeing portfolio leads the university-wide strategy and coordination of all non-academic matters related to the student experience. The portfolio of Student Services and Wellbeing delivers a range of services across the student life cycle, as well as providing advice and leadership to the university on a broad range of student and staff matters, including social justice and public policy.
Student Services and Wellbeing consists of the following departments: Student Administration, HiQ, Equity, Student Services and Health, Safety & Environment (HSE). The portfolio also has strong links to and works closely with QUT’s Oodgeroo Unit and Human Resources.

Student Services and Wellbeing aspires to be a collaborative, distinctive and innovative department that makes a real and positive difference to students, from pre-tertiary to graduation and beyond. The portfolio is focused on delivering services to support the university’s commitment to an exceptional student experience, leading to positive outcomes in success, retention and completion. This includes developing a campus culture which is inclusive, safe, and respectful for all students and staff.

The Student Administration department makes a key contribution to the delivery of student services that span the student lifecycle: admission, enrolment, billing and invoicing, timetable management and class registration, examinations, results, records management, progression and graduation. The department supports international, domestic and research higher degree students, in collaboration with specialist service partners across the university.

**What you need to succeed**

You will thrive in this role if you are passionate about developing trusted working relationships and delivering high-level administrative support to a collegiate and high-performing team.

You will demonstrate:
1. Education, training and/or relevant experience equivalent to the completion of an associate diploma qualification in conjunction with relevant work experience.
2. Demonstrated commitment to the provision of excellent client service to both internal and external stakeholders.
3. Demonstrated ability to connect and collaborate with colleagues and work in teams within a demanding and high paced environment.
4. Demonstrated organisation skills, including ability to prioritise own workload, meet tight deadline and work with a high level of accuracy and attention to detail.
5. Demonstrated ability to communicate effectively with diverse client and stakeholder groups.
6. Demonstrated digital literacy including the ability to use large corporate systems to input, access, extract and interpret data.

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