Night Manager

3 weeks ago

Sydney, Australia AccorHotel Full time

Company Description
- French Luxury in the Sydney CBD never sleeps _- that's right we're open 24/7 and have an opportunity for an **ambitious night owl** to lead our night team_ _as our **Night Manager **at Sofitel Sydney Wentworth.
Whether it be midday or midnight, we offer our guests an unforgettable luxury escape in our heritage-listed property in the heart of the city. Combining French elegance and traditions with sophisticated comfort is what we do best. Combining guest service, reception, financial checks and management aspects, this is one varied role looking for its next ambassadorthat's **You**

**_Let's first start with why you should join us_**
- No 2 nights will ever be the same and you'll gain **exposure to varied aspects of Hotel Management**.
- Collaborative and supportive environment. This role works 11pm - 7am so it's **perfect for a night owl**.
- Industry benefits from Day 1 including exclusive **discounts on accommodation, dining, bars and more in over 100 countries** with Accor Hotels and our partners.
- ** Progressive leave policies** including 10 weeks parental leave.
- Most importantly - **learn from industry experts** with opportunities for development. We genuinely care about your success and want to **help you grow**

**Job Description**:
As our** Night Manager**, you will be **leading our overnight Hotel operations** each shift. You'll **drive financial reconciliations, people management**, **guest feedback **& **problem resolution**, **brand & cleanliness standards**. In the absence of senior leadership or the General Manager overnight, you hold the keys. Your invaluable contribution through your reconciliations, balances and checks enable you to know that **you have made a difference** to the greater good of the Hotel Operation every night shift.

**Qualifications**:
**_
Does this sound like you?_**
- Previous experience within a service industry, ideally with exposure to reporting and supervising staff.
- Exceptional communication skills and a service excellence approach.
- Discretion with guest interactions.
- Ability & desire to train, coach and develop hotel professionals who are fellow night owls.
- A keen eye for detail and interest in developing your financial acumen.
- Strong organisational skills.
- Thriving under pressure, if an emergency comes up, you remain in control and support the team to get through it.
- First Aid and RSA qualified, or willing to get certified if you are successful.

Additional Information
- Please note, you will require full working rights in Australia to be eligible for this position._

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