Customer Service Manager

4 weeks ago


City of Knox, Australia Baby Bunting Full time

Growing Australian business with genuine career opportunities
- Paid parental Leave, store discounts, and more
- Customer Service Manager - 3IC

Tuesday to Saturday role, with a Friday night shift.

Baby Bunting is searching for talented individuals to join our store team as a 3rd In Charge.

**ABOUT THE ROLE**

In this role, you will work closely with our management team to develop your leadership abilities while helping to oversee the daily operations of our dynamic retail stores. This is just the first step in building a successful career in retail where there's no limit to your potential
- Guiding our team in educating parents on our products, demonstrating their features and benefits, fostering genuine relationships with each and every customer.
- Maintaining the store's appearance and showcasing our latest promotions.
- Ensuring that all OH&S protocols are upheld to promote a culture of safety for all.
- Managing KPIs - Safety, Sales, Loyalty, NPS.

**ABOUT YOU**
- To be successful in this role, you'll need to have a solid background in customer service and a proven track-record in meeting and beating sales targets and KPI's.
- Additionally, you'll need to have a flair for clear communication, be comfortable working in a challenging and fast-paced environment and managing and motivating others.

**BENEFITS**
- Training pathways designed to encourage personal growth and professional development.
- Amazing Team discounts.
- Paid parental leave.
- You’ll be joining a dynamic, friendly team where you’ll be challenged and supported to achieve personal and business goals.
- Employee Assistance Program.
- Competitive salary and incentives.

**DOES THIS SOUND LIKE YOUR NEXT ROLE?**

**MORE**

Join our Talent Community via the Baby Bunting careers page to stay up to date with our upcoming job opportunities.

**Please Note**
- Every employer in Australia has the obligation to ensure that employees have the relevant working rights. All successful applicants will need to undergo a Right to Work check.
- Due to the intimate and personal nature of our work, successful applicants will also need to undergo a National Police Criminal History check.



  • City of Knox, Australia Arden Homes Full time

    Pre-Site Customer Service Administration•Join Arden Homes part of the national residential builder NEX Building Group•Support our customers during the pre-construction of their new home build journey•Located in ScoresbyArden Homes was established in 2010 and has built a reputation as being Victoria's leading builder of all-electric and solar powered...


  • City of Knox, Australia NEX Building Group Full time

    Key ResponsibilitiesThe Customer Service Administrator is responsible for managing customer relationships throughout the pre-construction phase. Key responsibilities include:Managing a portfolio of customers from Tender Accept to Commencement of Construction.Setting clear expectations and providing regular progress updates.Collaborating with other...


  • City of Knox, Australia Good Food Partners Part time

    About YouTo succeed in this role, you will need to possess exceptional communication skills, both verbal and written, as well as being reliable and punctual.You must be available to work between 9am and 3pm Monday to Friday.A Certificate III or IV level in Office Administration, Financial Systems, or equivalent is highly regarded.Other essential skills...


  • City of Knox, Australia GEP Full time

    Job OverviewWe are seeking a highly skilled Customer Success Manager to join our team in Europe. As a key member of our sales and customer success team, you will be responsible for managing and maintaining strong relationships with key accounts, ensuring high levels of customer satisfaction and retention.Key Responsibilities:Drive cross-sell and upsell...


  • City of Parramatta Council, Australia NSW Department of Customer Service Full time

    About the Role:We are seeking a skilled and experienced plumbing professional to join our team as a Senior Plumbing Inspector. As a Senior Plumbing Inspector, you will play a key role in ensuring compliance with the Plumbing and Drainage Act 2011 and Home Building Act 1989.Your Key Responsibilities will include:Conducting inspections and assessments of...


  • City of Moonee Valley, Australia VIP Tires & Service Full time

    Assistant Service ManagerThis role supports the mission to Earn Automotive Customers for Life by learning VIP culture and management processes. The Assistant Manager ensures effective communication, teamwork, and operation in serving customers at their location.The Assistant Manager must be able to lead the team when the Service Manager is not working. They...


  • Knox City Centre, Australia Bank of Melbourne Full time

    Join the Bank of Melbourne team in Knox City Centre - Permanent Full Time role - Saturdays preferable - Work across neighbouring branches to support the team, within 25km from your main branch **How will I help?** We get to know our customers as people around here - not as account numbers. And that takes a team of great people giving every person who walks...


  • City of Kingston, Australia Funtopia Carrumdowns Full time

    We are seeking a highly motivated and customer-focused individual to join our team at Funtopia Carrumdowns as an Assistant Operations Manager.Key Responsibilities:Assist in managing daily operations, ensuring smooth and efficient delivery of servicesDevelop and maintain high standards of customer service and satisfactionCollaborate with staff to resolve...


  • Knox City Centre, Australia Bank of Melbourne Full time

    **in a diverse and growing team at Bank of Melbourne in Know City Centre**: - **Permanent Part Time role (30 hours per week)**: - **Work across neighbouring branches to support the team, within 25km from your main branch** **How will I help?** You’ll be the face of Bank if Melbourne - working in-branch to help our customers achieve their financial...


  • City of Knox, Australia NEX Building Group Full time

    About the OpportunityThe Customer Service Administrator is a key role within the Arden Homes Customer Service team, reporting directly to the Customer Service Manager. The primary focus of this position is to manage each client through the pre-construction phase from deposit to construction, delivering an exceptional customer experience while adhering to...


  • City Of Knox, Australia Thermo Fisher Scientific Inc Full time

    Work Schedule Standard (Mon-Fri)Environmental Conditions OfficeJob Description As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale.Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and saferAbout The Role...


  • City of Greater Geelong, Australia Contour Education Full time

    Are you passionate about creating positive experiences for students and their families? Contour Education is seeking a dedicated Customer Service Manager to lead exceptional service across our campuses. Acting as the vital link between the Victorian Campus Manager and Service Team Leaders, you'll oversee daily operations, coach leaders, and ensure the team...


  • City of Knox, Australia Gluestore Full time

    About Our Company:We're a premium retailer, committed to delivering on-trend clothing, shoes, and accessories from top brands.Our mission is to empower individuals to be fashion leaders and live their lifestyle, by curating the ultimate edit of global street, fashion, and sports culture and brands designed to fire up and inspire individual style.We do this...


  • City of Monash, Australia Green Cup Full time

    Key ResponsibilitiesAs a Management and Customer Service Professional at Green Cup, you will be responsible for overseeing the day-to-day operations of our venue and ensuring exceptional customer experiences.Manage staff, inventory, and budgets to ensure smooth operationsDevelop and implement strategies to drive sales and enhance customer...


  • City of Knox, Australia GEP Full time

    About UsGEP is a diverse, creative team of people passionate about procurement. We invest ourselves entirely in our client's success, creating strong collaborative relationships that deliver extraordinary value year after year.Our clients include market global leaders with far-flung international operations, Fortune 500 and Global 2000 enterprises, leading...

  • Customer Service

    14 hours ago


    City of Canning, Australia Randstad Education Australia Full time

    We are currently seeking a dedicated and enthusiastic Customer Service Officer to join our clients team in their impressive, purpose built facilities in Welshpool.Working within the busy engineering team you will work closely with the engineering manager in providing leading customer service support to their Tier 1 Mining and Oil and Gas clients across...


  • City of Greater Bendigo, Australia Mj Quinn Integrated Services Ltd Full time

    About the RoleWe are seeking an experienced Senior Customer Service Manager to lead our Customer Service team. The successful candidate will be responsible for developing and implementing strategies to enhance customer service, ensuring alignment with our company values and reputation.The ideal candidate will have a strong background in handling high-level...


  • City of Yarra, Australia Royal Flying Doctor Service of Australia Full time

    The Royal Flying Doctor Service of Australia seeks a Customer Experience Director to lead and manage the client services team within Primary Health Services. The ideal candidate will have significant experience in client experience, team management, digital literacy, and program planning.Key responsibilities include establishing a culture that promotes...


  • City of Greater Bendigo, Australia Mj Quinn Integrated Services Ltd Full time

    Job description Job SummaryWorking hours: Monday to Friday 8:30am -5pm (37.5 hours)Salary: £36,000 p/aWe are seeking a dedicated and experienced Customer Service and Claims Manager to lead our Customer Service team. The Customer Service Department at MJ Quinn is responsible for ensuring high levels of customer satisfaction, managing customer complaints, and...


  • City of Knox, Australia NEX Building Group Full time

    About UsNEX Building Group is a leading home builder committed to building better futures for Australians. Our organisation is driven by a passion for innovation, quality, and customer satisfaction. We pride ourselves on being a diverse and expanding group with over 1300 passionate employees who share our purpose.We offer a range of benefits designed to...