Family Violence Crisis Specialist

2 weeks ago

North Melbourne, Australia Safe Steps Family Violence Response Centre Full time

**Introduction**:
The Family Violence Crisis Specialist (Intake and Assessment) will work as part of the Victorian state-wide Family Violence service, providing a specialist first response to victim-survivors seeking safety from family violence. The role requires the highest level of professionalism, ethical behaviour and compassion.

**Description**:
**PAY LEVEL**: SCHADS Level 5 - Pay Point 1 ($47.50/hr)
**CONTRACT TYPE**: Permanent Part time (0.6 FTE with possibility of more hours)
**NUMBER OF PLACES**: 3

KEY RESPONSIBILITIES

Service Delivery

Provision of information, advice, and consultation, and where appropriate referral for victim survivors, their family members or service providers.
Provision of telephone-based family violence crisis intervention to clients who are at serious risk of harm due to family violence
Assess and respond to family violence risk within the MARAM service delivery framework to support the safety of victim survivors
Contribute to project and other activities designed to improve the statewide family violence crisis response service
The role requires that services delivered are of high quality, and in line with the Code of Practice for Specialist Family Violence Services and the Multi-Agency Risk Assessment and Management (MARAM) Framework

Team Support

Participates in team activities, attend staff meetings when scheduled, and demonstrate a supportive approach to colleagues which contributes to the overall team effectiveness

Professional Development and Continuous Improvement

Maintain and develop theoretical knowledge and practice wisdom in (family/domestic violence, feminist theory, intersectional and trauma informed practice) and meet core values and behaviours of Safe Steps
Demonstrate a commitment to reflective practice, professional debriefing, and supervision

Occupational Health and Safety

Meet Occupational Health & Safety obligations in line with Safe Steps Policy and Procedures as well as relevant legislation

Other

Perform other duties consistent with the position where required and/or requested by management from time to time
Complete mandatory and other professional development training as required
Adhere to all organisational policies and procedures, including all workplace health and safety measures

Willingness to commit to the living expression of Safe Steps values; integrity, diversity and empowerment
Right to work in Australia
A current Working with Children Check
Willingness to undergo a National Police Check

**Skills and Experiences**:
KEY SELECTION CRITERIA - Essential

Bachelor of Social Work or an equivalent qualification, or a willingness to work towards an equivalent qualification
Demonstrated experience within the specialist family violence sector or working with those who have been impacted by domestic, family and sexual violence (telephone counselling advantageous)
Understanding of the specialist family violence sector in Victoria
Understanding of contemporary family violence practice including the gendered nature of violence, social justice principles, crisis intervention and working with trauma.
Understanding of state-based legislation as it pertains to family violence, privacy and child protection legislation relevant to service delivery
Demonstrated ability to work in a challenging and demanding environment, including working within agreed timeline parameters
Well-developed oral and written communication skills including ability to communicate effectively with a diverse range of cultural and social groups
Ability to remain calm under pressure, with a flexible and positive approach
High level of resilience and self-care practices in place

INTERESTED? APPLY TODAY

**Please note**:

- Applications must be submitted through the Safes Steps Jobs Portal unless another accessible method has been discussed.

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