Service Delivery Consultant

6 months ago


Perth, Australia Computershare Full time

**Location: Sydney**

**We give you a world of potential**

We’re committed to your flexibility and wellbeing. You’ll experience this through our supportive approach, continuous learning opportunities, empowerment in your role and the ability to balance work and life.

We have an excellent opportunity for a Service Delivery Consultant to join our Client Service team If you’re looking for a job that challenges you and gives you opportunities to grow, you’ve found the right role.

Computershare Communication Services (CCS) is a division of Computershare and a global provider of integrated communications solutions. Through innovations in communications, we help companies better connect with their customers and stakeholders through print, digital and mobile delivery channels. Across the globe, CCS delivers 450 million mail packs and 87 million e-Communications and processes 75 million inbound transactions

**A role you will love**

The Client Services team is committed to delivering a service that provides recognised and sustained value, provides service excellence and positions CCS as the partner of choice for our clients.

**Some of your key responsibilities will include**:

- Coordinate and manage client-requested jobs from initiation stage to completion to deliver outcomes for our customers
- Building strong working relationships with internal and external stakeholders to deliver timely, high quality communication outcomes
- Delivering quality service to our clients, whilst successfully meeting agreed KPIs and performance metrics. This will be achieved through a full understanding of clients’ business needs.

**What will you bring to the role?**

You are proactive and thrive in both individual and team environments. You will have:

- Proven Project Co-ordination or Project Management experience
- Experience in working with cross functional teams
- Experience in managing multi-faceted content delivery
- Strong leadership skills with the ability to develop, motivate and mentor team members

**Other key skills required include**:

- A positive attitude and clear communication style
- An ability to thrive in a fast paced, deadline driven environment
- A desire and ability to learn about technical products, services, and systems
- The ability to manage changing priorities and be flexible in your work approach
- The ability to take accountability for assigned jobs and work both independently and collaboratively within the wider team
- Highly developed organisational skills, time management skills, with strong attention to detail

**A company to be proud of**

Computershare (ASX:CPU) is a world leader in financial administration with over 14,000 employees across 21 different countries delivering expertise to over 40,000 clients. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of the world of opportunities we have available. With infinite possibilities, we could take you anywhere. #worldofpotential


  • ERP Consultant

    3 months ago


    Perth, Australia Beacham Group Full time

    Leverage your ERP software implementation & consulting experience - Use your accounting / finance background to help orgs perform better with tech - Rewarding team environment with positive culture & professional management team Have a background in accounting and finance but a genuine passion for technology and IT? Enjoy helping businesses get out of the...


  • Perth, Australia Computershare Full time

    **Location: Western Australia - Home Based** **We give you a world of potential** We’re committed to your flexibility and wellbeing. You’ll experience this through our supportive approach, continuous learning opportunities, empowerment in your role and the ability to balance work and life. We have an excellent opportunity for a Service Delivery...


  • Perth, Australia IBM Full time

    Introduction Your Role and Responsibilities Service Delivery Management: - Oversee the end-to-end delivery of IT services, ensuring they align with business objectives and meet defined SLAs. - Monitor and manage the performance of IT service delivery, identifying areas for improvement and implementing corrective actions. - Coordinate with technical leads...


  • Perth, Australia CyberCX Full time

    Work in a dynamic, independent environment - Hybrid work arrangements - Ongoing personal development CyberCX is Australia’s leading independent cyber security consultancy organisation. To continue delivering a world-class service to our clients, we are looking for a passionate Service Delivery Associate to join our Service Delivery team. The Service...


  • Perth, Australia Gorilla Jobs Full time

    Flexible working arrangements to maintain a great work-life balance - Great team culture with ongoing learning and development support - Salary packaging options and purchased leave Looking for a leadership role that allows you to inspire and lead your team to deliver great results? Our client is looking for an experienced Rehabilitation Consultant to fill...


  • Perth, Australia Datacom Full time

    Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. About the Role (Your Why) As Service Delivery Manager you'll be responsible for ensuring customer satisfaction is high by providing quality services delivered to...

  • Team Leader

    6 months ago


    Perth, Australia Civica UK Ltd Full time

    **Position Name: Team Leader - Service Delivery (Housing)** **Location: Sydney/Melbourne** **Skills: Excellent Presentation skills, Housing Experience, Attention to detail, great leadership skills** **Description**: We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local government to central...


  • Perth, Western Australia KPMG Full time

    KPMG is a leading global professional services company.">We are seeking experienced professionals in Perth to join our Project and Program Delivery team.About the role:We offer competitive salaries with an estimated salary of $140,000 - $180,000 per annum, depending on experience and qualifications.Your OpportunityThe Perth mining and energy sectors are...


  • Perth, Australia Datacom Full time

    Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. About the Role As Service Delivery Manager you'll be responsible for ensuring customer satisfaction is high by providing quality services delivered to customers...


  • Perth, Australia KPMG Full time

    **Project Services and Program Delivery Specialists (Mining & Energy)** **Perth** Our **Project and Program Delivery **team offer multi-disciplinary planning, design, and delivery services, across all phases of the project lifecycle, from visioning to delivery. We provide clients integrated project management, PMO, project controls, project delivery,...

  • Autism Therapist

    7 days ago


    Perth, Western Australia Autism Association of WA Full time

    About the RoleThis is an exciting opportunity for a passionate and caring occupational therapist to join our dedicated therapy and clinical services team. Our hubs are located in various locations, including Joondalup, Shenton Park, Midland, and Fremantle.As an autism service delivery professional, you will be based from one of our therapy hubs near you and...

  • Expression of Interest

    5 months ago


    Perth, Australia BrightSide Consultant Full time

    Karratha Western and Port Headland Australia Engineering Roles - Bundaberg, Queensland CA and Engineering Roles Experienced**: Senior Project Managers, Construction Mangers,** **Project Engineers** and **Senior Project Engineers** to join project delivery teams on projects ranging from Civil, Solar and Hydrogen with a leading EPC contractor. Excellent date...


  • Perth, Australia Energy Resourcing Full time

    Overview: **The Company & Benefits** Woodside are Australia's largest independent dedicated oil and gas company who aims to be carbon neutral by 2050. Woodside are a prominent global energy company who are proudly Australian with a spirit of innovation and determination. - On-site gymnasium including yoga & pilates classes - Meditation, relaxation & prayer...


  • Perth, Australia Datacom Full time

    Our Why  Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.  About the Role (your why)   The Senior Service Delivery Manager is responsible for assuming responsibility for managing the quality and cost-effective...


  • Perth, Western Australia Atos SE Full time

    Job Title: Service Delivery ManagerAt Atos, we are seeking a highly skilled Service Delivery Manager to join our team. As a Service Delivery Manager, you will be responsible for ensuring the effective delivery of Managed IT services to key enterprise customers.Key Responsibilities:Ensure the delivery of contracted services to agreed service levels.Develop,...


  • Perth, Australia Perpetual Limited Full time

    Client Services Consultant Fordham- 6 weeks’ paid leave- Hybrid office/work-from-home environment- Work with various Aboriginal communities across Australia About Fordham At Fordham, we specialise in helping Australia’s leading business owners and Managers with all facets of their business. We’re one of the country’s fast growing Chartered...


  • Perth, Australia BGIS Full time

    **The Role** With an increased workload for energy management, building condition audits and life cycle planning, we are looking for a **Building Services Consultant **to join our highly motivated team. This role is based in **Perth, WA **with ad -hoc interstate travel required. Due to the security clearance required for this role, you must be an...


  • Perth, Western Australia RAC of WA Full time

    About the RoleWe are seeking an IT Service Delivery Specialist to join our team at RAC WA. As an IT Service Delivery Specialist, you will be responsible for ensuring the delivery of high-quality IT services to our members.Key ResponsibilitiesIT Service Delivery: Manage the delivery of IT services to meet business requirements and service level...


  • Perth, Western Australia Green Light Full time

    Service Delivery Coordination RoleGreen Light is seeking an experienced Service Delivery Coordinator to join our Technology team. As a key member of our IT service management team, you will be responsible for overseeing the delivery of IT services to our clients.About the RoleCoordinate and manage service requests, incidents, and changes through our IT...


  • Perth, Western Australia Green Light Full time

    Job Title: IT Service Delivery ManagerAbout the Role:Oversee the end-to-end delivery of IT services, ensuring they meet or exceed service level agreements.Coordinate and manage service requests, incidents, and changes through the IT service management tool.Track and monitor service delivery metrics and performance indicators.Key Responsibilities: