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Ao6 Employee Relations Advisor

4 weeks ago

West End, Australia Empire Careers Full time

Contact Name : Amie Luong

Contact Phone : 07 3231 1211

Location : West End

Job Type : Fixed Term/ Temp

Job Salary : $68.92 per hour

**AO6 Employee Relations Advisor - Complaints Investigations and Management | ASAP | 12 months contract | Hybrid Role**

Are you a seasoned HR professional with a passion for cultivating a positive work environment and resolving employee concerns effectively? We have an exciting opportunity for an Employee Relations Advisor at the AO6 level, specializing in complaints investigations and management.

**The client**:
Our client is at the forefront of education and training, dedicated to fostering a culture of respect, collaboration, and growth. You'll be part of a supportive and inclusive team that values your expertise and contributions.

**The role**:
As an AO6 Employee Relations Advisor, you will be at the forefront of creating a harmonious and productive workplace by handling and managing complaints from a diverse workforce. Your expertise will play a pivotal role in ensuring that employee relations remain a top priority.

**You will be responsible for**:

- Thoroughly investigating and analyzing employee complaints and concerns in a fair and unbiased manner.
- Developing proactive strategies to address and prevent employee grievances, fostering a culture of open communication and trust.
- Collaborating with managers, HR teams, and employees to promote effective conflict resolution and mutual understanding.
- Implementing best practices in complaint handling and providing expert advice on dispute resolution to all stakeholders.
- Tracking and analysing complaint data to identify trends and recommend targeted solutions for continuous improvement.

**What we're looking for**:

- Extensive experience in employee relations, including complaints investigations and management.
- In-depth knowledge of relevant employment laws and regulations.
- Exceptional interpersonal and communication skills, enabling you to build rapport and handle sensitive conversations with empathy and tact.
- Proven ability to analyse complex situations objectively and propose practical, effective solutions.
- Strong organizational skills to manage multiple cases simultaneously and prioritize tasks efficiently.
- Collaborative mindset, eager to work with diverse teams to create a positive and inclusive work environment.

**Apply**:
Alternatively, for a confidential discussion regarding this role or to explore other career opportunities please contact:
**Amie Luong**

**Phone**: 0431 589 649