Personal Banker Community Bank East Malvern Vic
2 weeks ago
Drive the success of the business and truly connect with your customers
Relationship building, consumer lending, sales conversations and team mentoring
True work/life balance
Do you have lending experience and leadership aspirations?
About the team and role
Known internally as a Customer Relationship Officer, the role provides a high standard of professional service that explores the customer’s needs and circumstances and provides consumer lending and other financial solutions relevant to their lifestyle. You will demonstrate a high level of ownership which is based on building strong relationships with new and existing customers and the wider community. You will actively engage our customers to explore the best products and services to suit their needs.
This position is a great career opportunity and will ideally suit someone aspiring to be a leader and looking to further develop their skills in the consumer lending space.
We have a full-time permanent opportunity available at our East Malvern Branch.
We are looking for someone keen to learn and progress in their career. A successful Customer Relationship Officer will bring:
Demonstrated ability to achieve sales results through solutions which truly meet the customer’s needs
Ability to effectively communicate with new and existing customers face to face and over the phone
Capability to coach and up skill team members
Highly developed relationship building skills
Ability to quickly learn new systems and processes
A willingness to get involved in local community engagement activities and to share with others what makes our bank different
Lending and insurance accreditation - advantageous but not essential
Experience in consumer lending and the banking and finance industry - a plus but certainly not essential for someone with great sales experience in a retail environment
About us
Bendigo Bank is a highly regarded and progressive national financial services organisation. We believe our success depends on the success of our customers and the communities in which we work. Bendigo Bank is currently working with communities to secure banking services into the future.
We recognise the importance of diversity and continually strive to provide an inclusive work environment where people are treated with respect; feel valued and can achieve success. We believe our success depends on the commitment, integrity and skill of our staff.
What we offer
Extensive training and coaching to ensure your ongoing success in the role
As part of a national organisation we are able to offer exciting career paths into various positions including management within the Bendigo Bank Group.
An attractive staff benefits package
The opportunity to get involved in great local community projects
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