Workforce Planning Coordinator

3 days ago

Canberra, Australia LAB3 Full time

We are seeking an experienced Workforce Planning Coordinator to join our energetic, fast-paced and highly motivated team. You will be part of PMO, responsible for resource planning across professional services and work closely with both the delivery leadership and the sales teams to ensure all current and future project needs are met. You will support workforce planning, organisation design and process improvement initiatives as well as contribute to future workforce strategy.
**The role**:

- Collaborate with Technical Delivery Managers (TDMs) and Program / Project Managers to ensure resource assignment data and forecasts match.
- Support sales by assessing resourcing demand vs availability of existing resources, based on the sales pipeline and/or talent pipeline to allow confidence of signing dates.
- Analyse in flight project demand and sales pipeline demand to identify the need for additional resources and propose timely recruitment.
- Assign resources to meet project requirements to ensure maximum utilisation and optimum client experience.
- Work with Project Managers to clarify project forecasts for resourcing and schedule resource assignments to meet any changing demand.
- Bring overutilisation or underutilisation to the attention of TDM’s and the Portfolio Manager and agree on steps to rectify.
- Work with the Managed Services resourcing team to ensure efficiency and support across both teams.
- Work with the billing team to ensure T&M Resource Augmentation forecasts match, accounting for leave, public holidays and SOW requirements.
- Work with TDM’s to assist them with onboarding of new resources to ensure they are allocated and billable in accordance with their skillset.
- Have significant experience in people and workforce management within Microsoft environments and related disciplines, experience using a CRM tool.
- Have the ability to foster an agile work environment and remove any road blocks that inhibit successful delivery to our clients
- Be customer-oriented, diligent, proactive, focused on achieving both our customer's business objectives and LAB3's business objectives as top priority
- Be highly organised, with excellent attention to detail
- Have a collaborative approach, with excellent communication skills
- The ability to keep up with an innovative, fast paced environment (and enjoy it)
- Have strong problem solving skills. You will also be great at context switching, when required.
- Have an understanding of different cloud technologies or a willingness to learn

Why LAB3?
- Become part of Australasia's largest Azure engineering practice that focusses on cutting-edge tech and innovation #thinkahead
- Be part of a company that is leading the way in specialised areas and partnering on high profile client projects #winwithus
- Work with a 13 time Gold, 7 time Microsoft Advanced Specialisation & 5 time Microsoft Solutions Partner. You only get to this level with the industry's leading tech professionals - we are proud to have some of the best. #teamup
- Thrive in a team that is always learning, always innovating and making waves on a global scale. #standout
- Be part of a supportive working environment that values inclusion, flexibility, diversity and differences.. #betrue
- We work flexibly and recognise the importance of your overall wellbeing Flexible, hybrid or remote work environment #Flexit
- Ultimately we will help you to fear less, achieve more in a fast paced, innovative and cool environment - are you ready to accept the challenge? #fearlessachievemore
- Ranked in the LinkedIn Top Start up list for 3 years in a row
- 2020 (#3), 2021 (#17)and 2022 (#11)
- Certified Great Place to Work

LI-GS1

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