Medical Administrator/receptionist

3 weeks ago


North Melbourne, Australia Vida Psychology Full time

**Medical Administration Officer**

At Vida, our Admin team is the most important role in our practice - you are the front door to our business, and it goes without saying it’s all about the personal qualities that you bring to the table. You are calm and collected, patient and empathetic and have an eye for detail.

You are open to new people and ideas, culturally sensitive, and able to greet and speak to clients from diverse backgrounds and cultures.

Ideally, you have previous experience in a busy medical or allied health practice position where you can exhibit your excellence in:

- Meeting and greeting clients face to face
- Telephone engagement
- Diary and appointment management
- Data Entry and accuracy, following up on client forms
- Payment processing including EFT, Medicare rebates and HiCaps
- Workflow, task management and prioritization skills
- General housekeeping of practice

We’re looking for someone to make the role theirs, having a resourceful and problem solving nature and to understand confidentiality when managing client/patient information.

We use Freshdesk, Power Diary, and Eway as well as Windows-based software, so it would be great if you did too But if not, we are willing to show you how.

The role also involves an element of simple content creation for the marketing of our psychological services, to be posted on social channels.

Our practice is open 6 days a week from 8.00am - 8.00pm on weekdays and 8.00am to 4.00pm on Saturdays

**About us**:
‘Vida’ means ‘Life’ in Spanish, and our values are hinged on enabling people to live meaningful lives. With over 13 years in the practice of psychology, our vibrant, diverse, and dynamic team

embodies the Vida Psychology beliefs and values and carry them into the future, as we continue to expand and grow.

Our team is diverse, made up of people from a wide variety of backgrounds, because we believe diversity makes Vida Psychology stronger. We speak English, Urdu, Hindi, French,
Dutch, Spanish and Turkish. We share a meaningful purpose, and have strong interpersonal relationships. Our success has been truly phenomenal and if you share our values and our enthusiasm for small business, you will find a home at Vida Psychology.

**Job Types**: Full-time, Part-time
Part-time hours: 30-38 per week

**Salary**: $26.98 - $40.47 per hour

**Benefits**:

- Maternity leave

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay
- Penalty rates

Ability to commute/relocate:

- NORTH MELBOURNE, VIC 3051: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (required)

Work Authorisation:

- Australia (required)

Work Location: One location

Expected Start Date: 04/01/2023



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