Medical Receptionist

1 month ago


Melbourne City Centre, Australia Doctors Secretarial Agency Full time

**JOB ID: 1104**:

- **ENTRY LEVEL**:

- **PERMANENT FULL-TIME**:

- **MEDICAL RECEPTIONIST**:

- **CBD LOCATION**

This is your opportunity to commence in medical at the higher level, working for a private boutique surgical medical billing practice, based in the heart of Melbourne’s CBD. We are looking to invite experienced receptionist/administrators who are seeking to enter the world of medical in the capacity of Specialist Medical Receptionist. Offering full-time employment. Be part of their small team with lots of personality

Established in 2016, the company continues to expand, with loyal respected clients together with the company’s exceptional reputation within the industry. You will be a valued member of the team, being given the opportunity to grow, offering onsite training. Add value by identifying improvements and efficiencies, as you work within this professional group.

**Daily duties will include**:

- Answering incoming phone calls from doctors and patients
- Following up on phone requests, with the appropriate person
- Using billing software (Direct Control) to answer basic queries.
- Liaising with patients regarding upcoming medical charges to receive pre-payment.
- Provide a professional, courteous 'voice' to clients.
- Various administrative support

**Essential criteria**:

- Previous administration background
- Able to multi-task in a fast-paced company
- Excellent communication skills, both written and verbal
- Professional phone manner and managing follow-up.
- Ability to learn new technology and new business processes.
- Exceptional attention to detail
- Enjoys being part of a small professional team.
- Able to prioritise and manage the completion of daily tasks.
- Honest, trustworthy, and hardworking.

Working full-time, in a beautifully appointed CBD office, with a fun small team of supportive people, this opportunity is to be embraced. Generous salary based on level of experience, with all forms of public transport nearby. The role is available for an immediate start. When enquiring, please quote **reference number 1104.**

**DOCTORS SECRETARIAL AGENCY**
- **Ph**:03 9853 0722



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