Learning Experience Analyst

1 month ago


Melbourne, Australia Melbourne Business School Full time

**Full-time permanent position**:

- **Competitive salary package and attractive benefits**:

- **Convenient City-edge Carlton location with hybrid work on offer**

**About Us**

At Melbourne Business School (MBS) our purpose is to unleash ideas and prepare leaders for a sustainable future. Our vision is to be among the top-ranked providers of business education within the Asia-Pacific Region, to be the first choice of students and clients seeking award and non-award educational experiences, and to be esteemed globally as a leading supplier of academic and business research.

The Executive Education division of the School, with operations across Australia and the Asia-Pacific region, provides customised client learning solutions for organisations and short courses for individual and group enrolment. The division has significant growth ambitions underpinned by a unique combination of preeminent market positioning, long-standing experience, and a significant investment in capability.

**The Opportunity**

Join the Client and Learner Solutions team within Executive Education in this key role responsible for steering strategic and client learning design projects. You will lead and drive the design of engaging and high-quality learning experiences and products in face-to-face, blended and online modes for clients in Executive Education. You will utilise your exceptional client service skills to deliver solutions that delight both learners and clients.

Some key accountabilities will also include:

- Delivering solutions within time and on budget, and managing the work of learning designers across multiple projects while maintaining the high quality solutions that represent the Melbourne Business School brand.
- Application of expert knowledge in adult learning theory to the high-level design of programs and the learning designers’ work
- Working flexibly across face-to-face, blended and online modes in the design of learning solutions
- Designing innovative learning experiences that create memorable moments for learners and which help learning stick.
- Building trusted relationships with MBS Faculty and Associates based on mutual respect and empathy.
- Leading showcases of learning solutions that demonstrate the value of our learning solutions and which align with the client’s drivers, wants and needs.
- Ensuring client’s brand and context are represented in all learning solutions where appropriate.
- Contributing to business development activities in the planning and articulation of potential learning solutions to help win work.
- Leading the continuous improvement of process, practice and project management
- Contributing to the planning of projects during business development including the allocation of hours and resources.
- Providing leadership to learning designers across projects, including onboarding new learning designers and the mentorship and coaching of existing team members.

**About you**

**What’s on offer**
- We value our people and ensure that we can reward you with more than just a salary and our benefits include:

- Competitive remuneration, including not-for-profit salary packaging options and generous parental leave provisions
- Flexible work options
- Subsidised gym membership, health and wellbeing programs and regular social events
- Access to world-class learning and development programs at a discounted rate
- A workplace that promotes diversity, collaboration, and new ideas in the heart of Melbourne's innovation precinct
- Working alongside talented and supportive colleagues who are passionate about innovation and creativity



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