Customer Experience Analyst

**About Ferocia**: We're the team behind Up, but under the hood, we're Ferocia - a passionate tech company driven by financial inclusion. Since 2011, we've been crafting innovative financial tools, starting with the digital platform for Bendigo Bank. We believe technology can empower everyone, from the advantaged to the disadvantaged, which is why Up was...

Job OverviewNAB is seeking a skilled Fraud Assist Analyst to join their team in Australia. As a key member of the compliance department, you will play a crucial role in maintaining the bank's integrity by analyzing data, reporting on findings, and delivering digital experiences for customers.Your main responsibilities will include receiving inbound calls...

Yearly salary reviews. The Customer Experience Team is responsible for ensuring all Latitude products within the Customer Service Department meet the businesses policies, procedures and regulatory compliance requirements from a Voice & Digital perspective. As a Customer Experience Analyst, you will work within a team environment and partner with business...

Very flexible working arrangements - Opportunity to work with a purpose-driven organisation - Must have strong customer experience/insights background Customer Experience Insights Analyst required to oiwn and manage the administration of an online survey platform for a well-known Australian brand. **Responsibilities**: - translating survey metrics and...

**About us** We are GrowPro Experience, an international Startup that designs experiences and offers free advice to adventurous souls who want to live, study, and work abroad. **Your functions** - Welcoming students in local coworking (includes airport pick up service) - Negotiation with local partners (related to events and destination activities) -...

**About us** We are GrowPro Experience, an international Startup that designs experiences and offers free advice to adventurous souls who want to live, study, and work abroad. **Your functions** - Welcoming students in local coworking (includes airport pick up service) - Negotiation with local partners (related to events and destination activities) -...

**Work type**: Permanent Full time, Fixed term Full time **Location**: QLD- Brisbane inner, VIC- Melbourne CBD - Make a genuine difference through the work you do - Make a real difference for our customers and communities - Work in a collaborative and inclusive team environment **It’s more than a career at NAB. It’s about more opportunity, more moments...

Salary + annual bonus and performance review - CBD office, close to public transport | hybrid working 40% in the office - Melb based **Delivering good energy starts from within** It’s an exciting time to join Origin. Creating a great place to work means together we’re progressing our ambition to lead the energy transition through cleaner energy and...

Company Description **Curious to grow? Join a team that’s passionate about making buying and selling a great experience.** Autonomy to choose where you work from - Office, Hybrid or Anywhere. Four times per year we bring the whole team together for planned collaboration, communication, and connection events. This is your opportunity to join carsales and...

AustralianSuper is seeking a business analyst with experience in digital platforms and agile methods. As a Business Analyst - Member Experience Specialist, you will work closely with stakeholders to deliver projects and initiatives that drive better customer interactions.Your key responsibilities will include:Defining and documenting business...

Reporting to the Customer Director, you will be responsible for supporting with management of accruals, outstanding deductions, and financial analysis, and providing valuable insight and recommendations to improve both processes and ROI. You will also assist the Customer Development Leaders with customer administration, and collaborate internally and...

Business Unit: **Performance Support** - Function: **Operations** - Job Code: **702345** **Customer Insights Analyst** - 12-month fixed-term position until November 2025 - Drive insights that enhance customer experiences - Influence transport decisions with your insights V/Line’s purpose is to connect Victorians through safe, reliable, and accessible...

At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That’s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members. **Your...

**Job Number**: MEL15283) **Customer Reporting Analyst** **Crown Melbourne - Full-Time*** This is your chance to join one of Australia’s largest integrated luxury hotel, dining, and entertainment resorts! Crown is on a journey to transform the way we operate and uplift our company culture, which makes right now an incredibly exciting time to be part of...

The Information Technology function at Lendlease is responsible for providing the technology capability and delivery to enable our business strategy and day-to-day operations. We are a trusted business partner that delivers outcomes to the business and leads technological innovation to drives competitive advantage to our customers through the use of...

Are you interested in rewarding work, working as part of a passionate and diverse team to help achieve zero transport fatalities by building cutting-edge technology to keep people safe? - Are you looking for flexibility e.g. as a working parent seeking work during school hours or are you at university and require shifts around your studies? - Do you wake up...

**Customer and Market Compliance Analyst**: - Melbourne, VIC, AU, 3000**About us**: We’re a team that cares about you and your community. CitiPower, Powercor and United Energy own and operate the electricity distribution networks servicing 1.9 million customers located across 65% of Victoria. These customers include a large numbers of households, as well...

Be a part of leading customer-centric data analytics projects - Enjoy hybrid working and say YES to more of life's BIG, little moments. - Drive high impact company improvements through customer insights & analytics There is no denying that we love our customers at Munro Footwear Group. Within our Customer Loyalty team, we are driving exciting initiatives...

_Work with an organisation that is deeply human, values hyper-flexibility, cares about our planet & wants to you grow and make change for greater good!_ - We’re Momentum Energy - a Melbourne-based power company owned by Hydro Tasmania, Australia’s largest generator of renewable energy. We’re on a mission to make energy simpler, and more human for...

Analyst - **You are ambitious.**: - **We are a high-performing team with a diverse mix of experience.**: - **Together, we can drive sustainable business growth for our clients.** **See Yourself in Our Team**: We're a dedicated team of bankers & analysts, we are spirited, social, collaborative and high performers. As a vital part of the thriving Commercial...