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Credit and Settlements Analyst

1 month ago

Melbourne, Australia BMW Full time

It takes a team with exceptional interpersonal skills and a can-do attitude to deliver great customer service. People who are always prepared to go the extra mile to find solutions that satisfy the needs of our customers and business. People who want to place themselves optimally to develop their capabilities. So if you enjoy a culture of open exchange and mutual trust, and you’d like to take on a fast-paced role within a highly motivated team, join us in driving the future of personalised financial services.

**The Opportunity**

This is a full-time permanent role based in Mulgrave (south-eastern suburbs of Melbourne). Once fully trained you will work on a Tuesday to Saturday rotating roster. As this role also supports the NZ market, your hours of work will vary with earlier start times as required.

**What awaits you?**

You will be responsible for:

- Contributing to the achievement of Settlements AU/NZ targets, customer and dealer satisfaction.
- Providing and maintaining sound market knowledge with regard to the economic climate within AU/NZ by fostering relationships with Business Managers and across the business.
- Aligning operational processes within the New Business guideline, Risk guideline and Compliance guidelines.
- Identifying improvement potentials and implementing solutions.
- Ensuring the highest level of data quality and accuracy.
- Maintain and improve credit quality, partner and customer relationships.

**Qualifications & Experience**
- VCE completion or equivalent as a minimum.
- Tertiary qualifications (in Commerce/Business) is an advantage.
- At least 2 years of General Banking or Finance experience.
- Strong understanding of contractual agreements and legislative guidelines (NCCP, AML/CTF, Privacy Act).
- Previous automotive finance industry experience preferred.
- Settlement, Customer Relations or document management experience.
- Excellent relationship building and people skills.
- Excellent written and verbal skills.
- Strong attention to detail.
- Strong analytical and problem-solving skills.

**What do we offer?**

We believe in hiring the best talent in the market and fostering an environment where people can learn, experience and grow. What you can expect is:

- An attractive remuneration
- Flexible Work policy and practices
- Health & Wellbeing initiatives
- Lifelong learning & career development
- BMW & Mini promotions and product offers
- Annual spend on BMW & MINI merchandise
- Free onsite parking
- Onsite café
- Subsidised onsite gym, dry cleaning and car wash facilities
- A dynamic, inclusive and sustainable working environment

BMW Group is an equal opportunities employer and takes great pride in fostering and promoting diversity in every aspect of our work life and culture. We highly regard the skills, knowledge, experience, ideas, perspective and energy our diverse workforce brings into the company.
- _They have valid rights to work in Australia._

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