Workshop Controller
7 months ago
Calling all Workshop Controllers. Our client who deals with Japanese brands in the Gold Coast is seeking a workshop controller to join their busy team. Must preferably be a qualified technician with 2 - 3 years' experience as a workshop controller within a dealership service department. Salary $70 000 per annum plus super and monthly bonuses.
Key Duties:
Determine daily available manpower capacity based on the total hours of the available Technicians
Record all repair orders onto dispatch log and determine the repair time required.
Distribute repair orders to the most appropriately skilled technician based on priority and completion time
Distribute repair orders with expected job completion time Monitor and follow up on work progress for each technician to insure completion on time Indicate and record the incidences and causes of job stoppages
Record number of and causes of repeat repairs Record number of and causes of carry overs
Prioritise waiting customers, repeat repairs and carry over work Keep Service Advisors inform when no more work can be taken based on available hours
Maintain accurate time keeping records by ensuring all technicians clock on and off all repair orders and day cards
Keep Service Advisors informed of job delays and any additional work required
Control the distribution of all sublet repairs Coordinate with the parts department in preparing parts for the next repair orders to be worked
**Our Commitment to Diversity & Inclusion**
At Drake, we are committed to fostering diversity, inclusion, and equity. While our journey is ongoing, our shared goal is to create an environment where every individual is respected and valued. We are a community that recognises the strength of diversity.
**Right to Work**
- The above position is open only to applicants who have a current right to work in Australia. _Applicants who do not have a current right to work In Australia will unfortunately not be considered and are respectfully asked not to apply._
- Apply
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