Freelance It/ Event Technician

4 months ago

Brisbane, Australia OneWorld Rental - Global Technology Hire Full time

**About Us**:
One World IT Rental (OWR) is an esteemed international brand with operations spanning nine locations across seven countries. Our mission is to establish ourselves as the premier short-term IT rental company worldwide, catering to both business and social events. Specializing in providing cutting-edge technology solutions for corporate events, we boast a prestigious client portfolio that includes leading financial institutions, Apple, UN, NATO, Glastonbury, NHS, Disney, and Formula 1.

**Opportunity Overview**:
OWR is currently seeking experienced IT Technicians to join our team as contractors, event professionals, or freelancers. As an Onsite IT Technician, you will play a pivotal role in setting up and managing IT systems for world-class events, both locally and internationally. This role offers exposure to various facets of our business, including field services and on-site event technology installations and support.

**Responsibilities**:

- Setup and configure IT systems and networks on-site to support temporary event requirements, ensuring smooth operation throughout the event duration.
- Deploy and manage IT systems within your designated region, including setting up end-user devices such as desktops, laptops, servers, and mobile devices, as well as configuring network equipment and audio-visual hardware.
- Perform routine maintenance tasks to ensure the optimal condition of both software and hardware components, including VR headsets, routers, printers, and other peripherals, to guarantee uninterrupted service during events.
- Proactively engage with clients to understand their evolving needs and ensure that project requirements are met satisfactorily.
- Provide responsive telephone support to users, offering technical assistance and troubleshooting guidance as required to resolve issues promptly.
- Monitor the progress of ongoing projects, promptly addressing any technical challenges or concerns that may arise to maintain project timelines and quality standards.
- Participate in various event assignments, providing on-site event technology support and engaging in face-to-face interactions with clients to represent the company professionally and ensure client satisfaction.
- Be prepared for domestic and international travel as needed to support event technology requirements, demonstrating flexibility and adaptability in accommodating varying event locations.

**Requirements**:

- Demonstrated experience in IT support roles, preferably as an assistant or technician, is preferred.
- Possession of a valid AU driving license is beneficial, but not mandatory. Bilingual/multilingual skills are highly valued.
- Must be willing to work flexible hours, including weekends and holidays, to accommodate event schedules.
- A genuine passion for technology and a strong desire to learn and adapt to new technologies. Excellent verbal communication skills and solid organizational abilities are critical for effectively liaising with clients and team members.
- An IT background is advantageous.
- Ability to maintain composure under pressure and effectively solve problems in dynamic event.

**Position Types**:
We have several contractors, event professional, and freelancer positions available, offering flexibility and autonomy.

Join One World IT Rental and become part of a thriving company with ambitious aspirations. Experience the excitement of collaborating with international industry giants across a diverse range of sectors, from financial corporations to the world's most renowned festivals.

Remuneration: AU$30- 35 per hour.

**Job Type**: Casual

Pay: $30.00 - $35.00 per hour

**Experience**:

- Technical support: 3 years (preferred)

Work Authorisation:

- Australia (required)

Work Location: On the road

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