Regular Giving Clerk

6 months ago

Blackburn, Australia The Salvation Army Full time

Number of Positions Available:

1

- Start your career with The Salvation Army today

- We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

- ABOUT US

- The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
About the Role:
We currently have an exciting opportunity for a casual, full time, Regular Giving Clerk to join our Supporter Experience and Retention team based out of our Blackburn, Melbourne office.

Key Responsibilities:

- Support the Regular Giving strategy, growing both our donor base and donation value
- Engagement with Regular Giving donors and maintaining daily Regular Giving program by answer incoming calls and mail and when required, conduct outgoing calls and send outgoing mail to Regular Givers
- Retain and upgrade Regular Giving gifts, plus promote other Salvation Army products
- Processing and receipting of Regular Giving donations
- Database administration (Blackbaud CRM) of Regular Giving donors, ensuring regular donations are current, accurate and completed
- Generate Regular Giving reports

About you:

- Certificate III in Business Administration (or equivalent) or a minimum of two years’ experience, preferably in an organisation with equivalent constituent base and involving quality services to donors or customers
- Experience in a Customer Relationship Management System or a similar database (preferably in a fundraising environment)
- Excellent communication and interpersonal skills

Why work for us:

- Eligible employees can access NFP salary packaging
- Flexible working arrangements
- Opportunity for career development
- Paid parental leave
- Employee Assistance Program
- Internationally renowned not-for-profit organisation
- An inclusive culture of dedicated, passionate and professional team members
- Rare opportunity to work with passionate, like-minded people who enjoy being a part of an organization that makes a difference within the Australian community

How to Apply:

- The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _
- We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W_
- The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check._
- We value Integrity, Compassion, Respect, Diversity, and Collaboration_

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