Customer Service Representative
3 weeks ago
**Job Description**:
BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes.
**The Opportunity**
Come and discover the opportunity to join our Lysaght business in our **Biggera Waters** team as a** Customer Service Representative.** Made in Australia since 1921, Lysaght manufactures and markets steel building products that have helped shape the nation: from iconic corrugated roofing over Australian homes, to large commercial and industrial projects.
**What Will You Do?**
Providing tailored solutions to our customers, you'll also be:
- preparing and following up customer quotes, entering and managing Patio kit orders whilst supporting our sales teams
- coordinating and managing the end-to-end logistics process including compliance with any requirements and regulations, updating all necessary systems that manage orders
- managing the relationship with logistics and internal stakeholders and working together to improve cost efficiencies, resolving issues and seeking ways to improve the customer’s experience
**More About You**
Along with your ability to understand and uncover customer needs transforming these into improved service offerings, you'll bring:
- strong customer focus with the ability to resolve issues effectively and efficiently
- the ability to pick up new and custom IT systems quickly
- a proactive approach in building constructive and effective relationships
- high attention to detail and ability to complete multiple tasks simultaneously
- a commitment to your own safety and well-being while caring for others
**Why BlueScope**
As BlueScope continues to go from strength to strength, a career with us provides you with the opportunity to grow and be rewarded. At BlueScope, you will:
- ** create and deliver innovative solutions** that drive transformation in our business
- ** make an impact **that really does shape the world we live in
- ** keep growing** through continuous learning and development opportunities
- ** enjoy the sense of belonging **that comes from working with people who genuinely look out for one another
At BlueScope, our people are our strength, and we don’t say that lightly. We want our people to be successful, and to be safe. We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. And we’ll do this through Our Purpose: _We create and inspire smart solutions in steel, strengthening our communities for the future._
**Together **we can make a world of difference.**
- Applications close Monday, 6th February, 2023_
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