Crowd Control Specialist

2 months ago

Ringwood, Australia Specialty Security Service Full time

As a Crowd Control Specialist at Specialty Security Service (SSS), you will play a pivotal role in ensuring the safety and well-being of patrons and staff at various events and hospitality venues. You'll be the first line of defence in managing crowds, diffusing conflicts, and maintaining a secure environment.

Your duties will extend from pre-event planning to real-time crowd management and post-event reporting. We're looking for dynamic individuals who can adapt to different settings, from concerts to corporate events, and who share our commitment to professionalism and excellence in service.

**Key Responsibilities**
- **Pre-Event Planning**: Collaborate with event organisers to understand the layout, potential risks, and required security measures.
- **Crowd Management**: Monitor crowd behaviour and intervene proactively to prevent incidents. Utilise crowd control techniques to maintain order during high-traffic events.
- **Conflict Resolution**: Handle conflicts and disturbances effectively and professionally, aiming for a peaceful resolution whenever possible.
- **Emergency Response**: Be prepared to respond to medical emergencies by providing basic first aid and coordinating with medical professionals for advanced care.
- **Reporting**: Document all incidents and actions taken during events. Compile reports for both internal use and client debriefings.

**Qualifications**
- Valid Security Licence
- Current First Aid Certificate
- Strong communication and interpersonal skills
- Physical fitness and ability to stand for extended periods
- Willingness to undergo continuous training and development

**Skills Desired**
- Experience in hospitality or events is a plus
- Basic knowledge of self-defence techniques
- Teamwork and leadership abilities
- Problem-solving skills

**Job Type**: Part-time

Pay: $35.00 - $50.00 per hour

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Evening shift
- Every weekend
- Night shift
- Public holidays
- Shift work
- Weekend availability
- Weekends only

Supplementary Pay:

- Performance bonus

Licence/Certification:

- First Aid Certification (preferred)
- Security licence (required)
- Driver Licence (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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